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Recent content by DocPhil

  1. DocPhil

    BCM 450 Callpilot not transfering messages internally.

    New install or existing system? Phil McCulloch www.recordtel.com
  2. DocPhil

    major problems with call pilot going down

    Was a older voicemail system in place before this one? Did you clear the feature codes out of the norstar using the **xftest Phil McCulloch www.recordtel.com
  3. DocPhil

    External caller wants to page

    I read a thread that mentioned ver 3.0 will have park and page right from the users mailbox Phil McCulloch www.recordtel.com
  4. DocPhil

    repeat auto attendant greeting

    If the system is a call pilot you can program a menu repeat key. Phil
  5. DocPhil

    CCR Tree programming

    If the system is a call pilot check that 7 is not being used as a menu repeat option
  6. DocPhil

    Polycom repair

    Try www.williamsglobal.com they have fixed some in the past for me. 18009823333 ask for patrick
  7. DocPhil

    Call Center Basic to Professional

    Take a good look at the reporting package before you buy it, on old call pilot versions it does not work very well.
  8. DocPhil

    Call Pilot -- Direction Line?

    You can also use Feature 986 to transfer the call, enter the tree number (1 for example) press the pound key and the recpt has just trans a call to that tree.
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