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Recent content by dlh68

  1. dlh68

    Trunk-group spanning DS1s in multiple G450s?

    Well, that's a given, yes, of course.
  2. dlh68

    Trunk-group spanning DS1s in multiple G450s?

    Is it possible to have a single trunk-group that includes ports associated with DS1s in multiple G450 media gateways?
  3. dlh68

    Skill RONA

    That's got my wheels spinning. Still don't like having to program a RONA for every skill. But I may be able to find an open 4 digit extesnion that I can change into 7 digits block in the dial plan and have space for 1000 extra VDNs :-) Thank's all.
  4. dlh68

    Skill RONA

    Was trying to avoid RONA VDNs, because it will eat into the available extensions in the dial plan. But it seems that might be the only solution. 50 skills means 50 RONA VDNs. Ugh. Seems like a design flaw.
  5. dlh68

    Skill RONA

    I'm not using a "Redirect on no answer VDN", as I stated. I just want it to go back to the queue, but it only seems to do that once.
  6. dlh68

    G450 Virtual VAL Question

    I use WinSCP regularly for ftp/scp/sftp and it works good for doing entire directories. Never used it for announcements though. I always use the VAM.
  7. dlh68

    G450 Virtual VAL Question

    I had a similar issue and logged a ticket with our vendor. The VAM just simply stopped being about to do backups from the virtual announcement boards in our G450s and G430s. I get an error "The ftp 'dir' header has changes or is corrupted during ftp transport." on every one of them. Their...
  8. dlh68

    Skill RONA

    Greetings, Having an issue with RONA. I've got a hunt-group set up as an ACD skill, group type ead-mia. I have "Redirect on No Answer" set to 5 rings, no "Redirect on No Answer to VDN" is set. When a call comes in, and rings an available agent in the skill, and the agentent does not answer...
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