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Recent content by djacobs38

  1. djacobs38

    Basic Edition

    Thanks all! Yes, I am totally aware that Basic mode sucks. I cringe every time I touch it. Not sure why it even exists.
  2. djacobs38

    Basic Edition

    IP Office V2 R9.1. Super simple config. Customer wants all phones to ring and if not answered hit an auto attendant. The auto attendant will play a message then dump them in a general VM (with basic edition if I remember correctly the caller will have to press 0 to get the VM). The customer...
  3. djacobs38

    Remote Worker No Sound

    hairlessupportmonkey you're the man! I ran STUN and sound is working correctly now. Thanks so much!
  4. djacobs38

    Remote Worker No Sound

    But still no sound.
  5. djacobs38

    Remote Worker No Sound

    Yup, done that also.
  6. djacobs38

    Remote Worker No Sound

    I'm working on getting a remote worker setup on a IP Office 500 V2. I've got the phone registered and the extension is logged in. I can see the buttons and everything functions on the phone except for one problem - there is no sound (incoming or outgoing). Here's what I've done so far: -...
  7. djacobs38

    Check Voicemail Remotely

    Gotcha. That's what I thought. Thanks for your help!
  8. djacobs38

    Check Voicemail Remotely

    I have a client with a IP Office 500 V2 with embedded voicemail. When callers call in, a group of phones ring and then they are directed to a hunt group mailbox. From outside of the office calling in is it possible to break out of the hunt group mailbox message and check the messages that have...
  9. djacobs38

    Voicemail Pro Username/Password

    That's what I needed thanks!
  10. djacobs38

    Voicemail Pro Username/Password

    Hi, Is it possible to reset a voicemail pro username/password? One of my clients had an on-site IT guy. He quit and didn't leave the credentials. He not only reset the password, he disabled the Administrator account and setup a new account with a different username. We don't know what the...
  11. djacobs38

    Call Listen

    That'll work. Thanks!!
  12. djacobs38

    Call Listen

    Hi, I have a client that has a few IP Offices, all on R8. They have been using the call listen function for quite some time now. They asked if it's possible for the person listening to the call to butt into the conversation and turn it into a 3 way conference call. The only thing that I know...
  13. djacobs38

    Distinctive Ringing

    Ah yes that's true. I guess the client is hard of hearing and can't figure that out lol.
  14. djacobs38

    Distinctive Ringing

    Hi, I have a client that would like the ring to be different when a user is notified that a caller has been on hold for longer than the hold timer. They would like the ring to be different than the ring that is currently being used for incoming calls. Is that possible? The system is an IP...
  15. djacobs38

    One-X Portal Voicemail Messages

    Yup it's worked in the past. I just checked and so far I've found 2 users that it's happening to. However everyone else is ok. They can see their messages in one-x. I'm thinking about resetting one of the users mailbox to see if that clears it up. IP Office - R8.1(43) VMPRO - 8.1.2004 One-X...
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