Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by DigitalMind

  1. DigitalMind

    DID not showing up on line appearence when being transfered

    I'm really surprised by all this. Can others please confirm this : When a call is answered by AA and then transfered to a phone that DOES have an appearence for that Target line, it DOESN'T ring on the target line button but instead on the intercom ?!?!?!
  2. DigitalMind

    DID not showing up on line appearence when being transfered

    IT's very important that calls go to AA first. It's the way they've been workin for years. I'll give it a shot today countrytime to see if this will work. If anyone else has idea's, let me know .. Thanks !
  3. DigitalMind

    DID not showing up on line appearence when being transfered

    Hi guys, it's been a while since i've been here asking for help, but here I go again ! Customer has MICS with 7.0 software (maybe 7.1, sorry can't remember) I just installed a PRI, with 3 DID's for 3 different companies. I setup the target line #'s 165, 166, and 167 with 6 button...
  4. DigitalMind

    Fancy Norstar Software needed for call center - HELP!

    Thanks guys, as always you have really come through for me. I have made my quote, and now I play the waiting game until I get the OK. I've been installing Norstar's for over 10 years, and whenever I get stumped or forget something, someone here is always there to help. I really appreciate it.
  5. DigitalMind

    MICS-NEW CUT-PRI-CAN'T DIAL OUT??

    I'm with phoneguy427 on this one, check the dialing plan and make sure it's set to the proper digits.
  6. DigitalMind

    Fancy Norstar Software needed for call center - HELP!

    Thanks everyone, keep'em coming if you have other software options !!!
  7. DigitalMind

    Fancy Norstar Software needed for call center - HELP!

    Thanks Steve ! Any software in particular to go with the CTA ?
  8. DigitalMind

    Fancy Norstar Software needed for call center - HELP!

    Hi all, although i've always been reading, it's been a while since I've needed to pick your genius brains. One of my biggest customers has bought an existing company that has a NEC phone system. On their existing NEC, they have software so that when a call comes in on that extension, the...
  9. DigitalMind

    redirect DN patch for NAM 4.0

    I sent it with a .txt extention in case phoneguy hasn't had a chance to resend it yet ... although I think he has ... Take care!
  10. DigitalMind

    Customer is having problems with call-pilot sending to the wrong exten

    I've had this exact issue. I upgraded the Callpilot software and then all was well.
  11. DigitalMind

    CICS plus VoIP solution

    In Montreal, with BELL, Link Transfer is now a part of all business lines. Just program a button with a link, then a pause, (although I don't think it's really necessary), then the toll free number of the remote office. When a call comes in for remote user, receptionist presses the button...
  12. DigitalMind

    Nortel Norstar phone system Line 1 not working

    You need to check the demarcation point of the line, (with all other cabling disconnected) there are good chances the telco cut it by accident. Make sure there's not a Norstar Phone plugged into the power-fail jack.
  13. DigitalMind

    7316 e and no e

    Don't forget that the handsfree button on the E version is under the dialpad and NOT under the intercom's where it always has been in the past. Is auto Handsfree enabled ?
  14. DigitalMind

    Call Pilot 150 power supply

    I've had a million power supplies for callpilot's 100 heat up on me and eventually stop working the callpilot.
  15. DigitalMind

    pickup call at different phone

    When she hears his phone ring, she can do Feature 76 then dial his ext. # to answer the call ... A better way would be to put an ANSWER DN button on her phone for his extention. (Under Line Access in programming)
See more

Part and Inventory Search

Back
Top