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Recent content by digitalgear

  1. digitalgear

    MSDL card

    okay ....now how do i find out what is attached to it. and how do i disable it so i can take this card out
  2. digitalgear

    MSDL card

    I printed out my MSDL 6 and it looks like this Group 1 MSDL 6 ENBL SDI 6 oper port0 DCH 66 oper port1 DCH 24 oper port 2 DCH 67 oper port 3 My question is: What is the SDI on port 0. I want to do a download to the msdl card. I know I need to disable everything on the card...
  3. digitalgear

    Option 11 Maintenance

    My boss has asked me to go to a site with him to look at an Option 11. I have never work on one. He said he wants to look it over and see if he wants to put it on a maintenance contract. Where do I begin. I don't want to go with him and look like a total idiot. Half an idiot is okay. Any...
  4. digitalgear

    holiday schedule

    yes. thanks for the help
  5. digitalgear

    holiday schedule

    No, it is not an acd group. there are about 20 associates and they all have their own did numbers
  6. digitalgear

    holiday schedule

    WELL, IT IS AN OPTION 81C. WE HAVE BOTH COT'S AND PRI'S. I DO BELEIVE WHAT THEY WANT WOULD BE A MESSAGE TO COME UP TO SAY " TODAY IS A HOLIDAY FOR OR ORGANIZATION PLEASE CALL BACK". INSTEAD OF THE PHONE CONSTANTLY RINGING
  7. digitalgear

    holiday schedule

    Does anyone know how to set up a holiday schedule on the pbx. there is a group on our 8th floor that is not allowed to have voice mail since their boss wants the phones answered at all times. So they are asking me to set up a holiday schedules for these associates when they are closed for...
  8. digitalgear

    Prompt BFTN

    How can I get this patch loaded
  9. digitalgear

    Prompt BFTN

    On my set is a Prompt which is after RCO and above HUNT and it looks like this: BFTN 020 1 06 00 Does any one have any idea what this prompt does? I cannot find any BFTN prompt in the input output guides. Any help is much appreciated
  10. digitalgear

    Trunk Testing

    I have an err090 60 0 0 1 29 11 The error is telling me to check the central offic e for a bad trunk. I did some troubleshooting and found it is Route 35 which is a TIE and it trunk 25 member 11. What is the best way to test this type of trunk? Any help is greatly appreciated
  11. digitalgear

    Alarms

    what is a procedure to use or loads to check in for alarms on the switch. And how do you clear alarms if they are there. I know how to stat T1 alarms in ld 60 with LCNT. I am looking for any type of alarms that the switch might be generating. Thanks
  12. digitalgear

    power outage op11

    I have an option 11 and they are taking power to the building down. what are the steps I need to do to power the switch off. I do know that we should not just let them kill the power and let it go down hard
  13. digitalgear

    IDC forward question

    We have several phones with the same extension on key 1. Someone from the outside dials an 800# (xxx-xxx-xxxx). This 800 number is routed through the idc table to the extension on key 1. The phone which has the marp is trying to forward this to voicemail, so that when all associates need to...
  14. digitalgear

    Trying to Copy a 2616

    sch 3306 The source tn cannot be an ACD supervisor. You probably can't copy an ACD supervisor set. Hope this helps. If you go back to your > and do as follows it will tell you the sch message >err sch3306
  15. digitalgear

    IDC forward question

    I have a 800# which points to a dn through the IDC tables. The dn it points to is an extension on key 1 on a 2616. They are trying to forward this number to voice mail and it is not working. Is there a way to do this?

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