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Recent content by Demarcc

  1. Demarcc

    How to point a station to a trunk group

    If you are using an Avaya (MOSAIX) predictive dialer, this is something that I can help you out with. Please inform and I'll give you some instruction.
  2. Demarcc

    predictive dialers

    If you're considering predictive dialers, we have an Avaya Mosaix Predictive Dialer available. It can initiate calls only when agents are available or otherwise as your needs may change down the road (it is very scalable). It is widely considered to be the best dialer on the market, and we...
  3. Demarcc

    communication error

    I've spoken to a few other technicians about this problem. Their response is that we should take a quick look at your system to figure out an exact solution. Currently, we're offering free system analysis and would be happy to remotely take a look for you and include that within your analysis...
  4. Demarcc

    Who services and helps with Avaya PDS that is not from Avaya?

    Who else services Avaya predictive dialers other than Avaya themselves? Where can I get this infromation? Thanks, Tyler Demarcc Solutions Avaya certification, Avaya Solutions, Half of the Avaya price tpichach@demarcc.com www.demarcc.com
  5. Demarcc

    communication error

    Within the ASA properties there is a setting for the individual location: Step 1 - Open ASA select the tree option on the left hand side menu bar (under Advanced / Fault & Performances) Step 2 - Right click on the location that you are experiencing the timeout issue and select properties Step 3...
  6. Demarcc

    Avaya Predictive Dialer - Where to chat about the PDS?

    We actually do installations and servicing for Avaya Predictive Dialers (actually all Avaya products). I wanted to know if there was a chat board here where users of Avaya predictive dialers spoke about problems they might be having with it so that we might help solve them.
  7. Demarcc

    Avaya Predictive Dialer - Where to chat about the PDS?

    Is there a place on this site or another where there are good conversations and Q & A's about the Avaya Predictive Dialer? Thanks, Tyler tpichach@demarcc.com www.demarcc.com
  8. Demarcc

    Avaya expenses - paying too much?

    I read a post earlier that you 'get what you pay for' if you don't use Avaya for any servicing. After speaking with a couple of colleagues they suggested that there are some vendor companies such as viable resources and Demarcc.com worth checking out that can bring the price down by half. Has...
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