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Recent content by deanyed02

  1. deanyed02

    Voicemail to Email, SMTP

    I did run some more email tests, as well as YouTube, MSN news, etc..(trying to tie up some bandwidth) and I was able to get some REQUEST TIMED OUT responses... I have the people that host their email looking into their logs as well, haven't heard back yet. I doubt it is keyed off simultaneous...
  2. deanyed02

    Voicemail to Email, SMTP

    hsm, Did that. Email client is set up. I have sent messages to, and generated messages from, same account that is forwarding the voicemails. I attached a big log dump. Sent fine. I attached the monitor dump. Sent fine. I went through and added random .wav files from their VM Accounts folder...
  3. deanyed02

    Voicemail to Email, SMTP

    Good idea DanACS, but size does not seem to be a deciding factor. I did call and left a 90 second VM, which after tracking, went through and forwarded fine.
  4. deanyed02

    Voicemail to Email, SMTP

    I have found failed instances of both, group and individual. I have also found successful cases of both. Thing is, MOST of the time this works flawlessly. I will have them contact their email provider and make sure they are not flagging any messages coming from voicemail@ ... It's odd that only...
  5. deanyed02

    Voicemail to Email, SMTP

    @ panchocanti, VM Pro is installed on a PC that they use as a "Server". It's on 24/7, does not hibernate, etc. All services are set to restart on failure. They do not have any other problems associated with the Voicemail, just this flakey email issue.
  6. deanyed02

    Voicemail to Email, SMTP

    No pattern in times. I searched the old VM Debug log again. There was one failed attempt at 7:11 a.m 10/15/2010, from an IP Phone on the system to another extension at main office. Left VM but was not forwarded to email, error (14,2) There was another failed attempt at 4:30 p.m. 10/16/2010 The...
  7. deanyed02

    Voicemail to Email, SMTP

    OK, having difficult time troubleshooting this one. Customer sight is IPO 500, running 5.0(18). Voicemail Pro 5.0(25) on new HP PC running Vista Premium. System is running tip top, one small problem. Many users have Voicemail to Email setup. Some set to forward, some set to copy. 90% of the...
  8. deanyed02

    Call Pilot 100 "Inactive Feature"

    @ Curly... I am beginning to think the CP100 is fried... I removed all the Feature 900 codes(**XFTEST, indicated as "inactive"), installed the new 8V power supply, hooked up a laptop to the CP and monitored the process... According to Hyperterminal, the CP boots up, goes through all the tests...
  9. deanyed02

    Call Pilot 100 "Inactive Feature"

    I would have added to older posts, but threads were closed... So here are the specifics: Call Pilot 100 recently went down. Arrived onsite to troubleshoot, Feature 985(and all VM codes) stating "Inactive Feature". I check under Maintenance, and see that the ports(PO131, and PO132) are...
  10. deanyed02

    Remotly running short codes

    Easy solution, try this: IP Office 5.0(15), VM Pro 5.0(21) Shortcode: 4080 Feature: Set HuntGroup Night Service Telephone #: N(whatever huntgroup you wish) Shortcode: 4081 Feature: Clear HuntGroup Night Service Telephone #: N(whatever huntgroup you wish) Voicemail Pro menu: Press 0 to set...
  11. deanyed02

    MICS not releasing lines

    It turns out that the C.O. did NOT have reliable disconnect on their trunks. We tried to verifiy this first thing, weeks ago, and they kept saying "Yes" they did. It wasn't until I actually tried to get the time settings that they admitted they were wrong. Telco has since implemented Open Loop...
  12. deanyed02

    MICS not releasing lines

    Here is the scenario: MICS release 7.1, Call Pilot 150. Both new systems. A total of 9 analog lines into system. All but lines 7 and 8 are AA answer. (lines 7 and 8 are branched out for another business) What happens is periodically, the CallPilot will not release the lines and all 7 line will...
  13. deanyed02

    Voicemail Embedded Hunt Group Announcements

    amriddle01 is absolutely correct. A Star to you. I've done this on many systems, and it works like a charm. short code: *13001# (Where group is 3001) Feature: Record Message Telephone Number: 3001".1" This records first announcement. short code: *23001# (Group is 3001) Feature: Roecord...
  14. deanyed02

    Low volume on IP calls

    Any comments or thoughts on Increasing the Rx Gain, lowering the echo cancelation, or changing impendence to Alternate 2 on each of the ananlog trunks? I will play with these settings today and report back as to what the results are.
  15. deanyed02

    Low volume on IP calls

    Loop start, caller ID. I believe the provider is TDS.
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