MG2005, once i'm ssh'd into the publisher, your advice on debugging these calls would be a huge help. I can run the script(s) needed and post all returned data for clarification. CCM is still fairly new to me :) thanks very much
Hi all, as of the last ~24 hours, we've experienced some issues with being unable to dial a few 866/888 numbers that we've come across. We can dial them fine externally (froma cell) and it seems all other 800/toll free numbers work with these exceptions, any ideas? When called, we get the 3 beep...
This is voice mail only, first thing I checked was the mailboz size and he was at 60% so all was good. I talked with him today and ended up deleting and recreating his vm account. Once he re-enrolled all was well. One of those freak things I guess
They are indeed stored on the D drive. The two folders I see with messsages are StreamFiles and UnityMTA but neither contain messages for this particular user. Should I be looking elsewhere or is there a method that you know of to 'flush' his vm account?
Thanks very much
hi all, a bit off the forum standard but related. This has now come up a few times where a user checks voicemail through the phone (7940) and it says it's full. All vmail is forwarded to their email account for viewmail and even when deleted the full box message still occurs. The only time i've...
Hi All, we have our main office in L.A. and a remote office in NY running the cisco voip system. A user pointed out what was odd to me, when a user makes an internal call from LA to NY, the full name and number is displayed, when a user from NY calls LA, all we see here is their 4 digit...
Peter,
Thank you for the reply. I definitely left out some vital info. 3501 in this case would be our receptionist/main line which would make it a little more difficult, would the hunt group and pilot still work in this case?
Now that I think about it, the receptionist phone (3501) is a 7960...
Hi everyone,
Curious if this is at all possible without some custom work being done. A call comes in to ext. 3500, that call is then forwarded to 3501 after 3 rings and no answer. Piece of cake. Now, is there a way that the same call can then be forwarded from 3501 to a cell # if not answered...
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