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Recent content by ddyakov
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How to make Avaya IP-phone after agent login in show not a station extension, but agent id
gwebster, thank you again - 9630G display agent id after successful login in. So, I am looking how to do this for 1616, 1608.- ddyakov
- Post #5
- Forum: Avaya: CM/Aura (Definity)
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How to make Avaya IP-phone after agent login in show not a station extension, but agent id
montyzummer, gwebster, thank you for reply! Is any other possibility exist to display agent id by default on the ip-phone screen (1616, 1608, 9630g)? I have learned that I can assign vudisp function to the button with corresponding vustats, but again - i need to press this button to see agent...- ddyakov
- Post #4
- Forum: Avaya: CM/Aura (Definity)
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How to make Avaya IP-phone after agent login in show not a station extension, but agent id
We have Avaya Aura platform installation (G450/S8300) with some number of call center operators on the base of Call Center Elite. How to make IP-phones (9630G, 1608, 1616) display with call-appr button assignment not a station extension but agent id, once agent has been logged in?- ddyakov
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
