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Recent content by DaveBTL

  1. DaveBTL

    Why would DNS be used on the IPO?

    Hi, I've noticed engineers have set Google's DNS on one of our maintained IPOs. Does anyone know why DNS might be required? Other than some of the higher-end phones that allow browsing, I'm not sure what this would be used for. Cheers, Dave.
  2. DaveBTL

    One X Mobile Presence

    Hi, I've recently installed the application server using the linux image, after an old server running 2003 with onex and contact store died. On the previous install I could see the presence of colleagues from within onex mobile, however this no longer shows now. The IM/Presence Server in onex...
  3. DaveBTL

    Setting up 9621

    This is a test phone I'm trying to set up in the office. There's no DHCP server connected to the switch, so no need for overcomplicating by adding VLANs for a single IP phone. How do I manually configure the phone? There's an option to press * to program when it boots, but this takes me to...
  4. DaveBTL

    Setting up 9621

    I can't see an option for file server address, only file writer IP address, is that what you're referring to? HTTP, TFTP and Manager PC address are all set to the IP of the Avaya. Okkie - DHCP is just set to dial in, so I guess that needs changing? The odd thing is, the phone has picked up an...
  5. DaveBTL

    Setting up 9621

    Thanks Peter. I just tried that, but the phone is still looking at the IP of my PC for the HTTP server.
  6. DaveBTL

    Setting up 9621

    Hi, I've got a 9621 knocking about that I'm trying to set up, but I can't seem to get it to download the required files from the IPO. I've set the HTTP and TFTP server IP addresses to the IP of the Avaya, and the phone file server type is set to customer, however every time I boot the phone I...
  7. DaveBTL

    Polycom Soundstatoin 2 Conferencing

    Hi curly, Apologies, that is what I meant. I've just got the customer to test using internal extensions and it works fine. The issue just appears to be when trying to conference external numbers. I'll check the supervised disconnect setting. Cheers, Dave.
  8. DaveBTL

    Polycom Soundstatoin 2 Conferencing

    Hi Curlycord, I've already tried this and when pressing *3 the second call is just retrieved, the first isn't conferenced in, it remains on hold. Do you know why this might be? Cheers, Dave.
  9. DaveBTL

    Polycom Soundstatoin 2 Conferencing

    I've got an engineer from the customer's maintenance company to remote onto the BCM, and they've advised analogue extensions don't have the option to have more than one intercom line, it just says n/a under intercom key settings. Is there anything else that can be checked? The soundstation 2...
  10. DaveBTL

    Polycom Soundstatoin 2 Conferencing

    That's a very good point. I'll get them to check. Cheers, Dave.
  11. DaveBTL

    Polycom Soundstatoin 2 Conferencing

    Thanks bcmfifty, I didn't realise link just referred to flash. Seem to be having an issue still though. Our customer dials a number, waits for an answer, presses conference, presses 2 to get a second dial tone, rings the number and presses conference when they answer, but then after dialling...
  12. DaveBTL

    Polycom Soundstatoin 2 Conferencing

    That's great, but the guide seems to refer to use with a Nortel analogue device e.g. press link 1 and link 2. Obviously a Soundstation 2 has no link 1 or 2, there is just the conference button that, when pressed, puts the initial call on hold. Would a user not expect a second dial tone to be...
  13. DaveBTL

    Polycom Soundstatoin 2 Conferencing

    Thanks for the reply. Do I need to use that to even get a second dial tone then? I know on the IPO500 we have in our office pressing the conference button provides a second dial tone, then I have to press join to flash and dial *47 to conference. Cheers, Dave.
  14. DaveBTL

    Polycom Soundstatoin 2 Conferencing

    Hi, Does anyone know why there would be an issue with the analogue Soundstation 2 being able to conference on a BCM50? It's connected to an analogue extension port and can make/receive the initial call, however, when pressing the conference button (three people) to make a second call, no dial...
  15. DaveBTL

    Flare Video Calling (iPad)

    Running 8.1(57), soon to be upgraded to 67.
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