Recent content by dave_jey2004

Hi @TouchToneTommy, Noted and than you soo much. Hope this will assist me....

Hi @ACSscott, This is the TP link model TP-LINK > AX1800 Dual-Band Wi-Fi 6 Router Model : Archer AX23(US) Ver:1.20 Yes, the TP-Link is used like SBCE (customer on budget site). Where the SIP trunk provider is connecting to the TP-Link through your WAN and then the IP Office would be making...

Hi Mo. Abdullah, As per sample diagram, i would to know how to configure IP office with SIP router (using TP-Link router). Is there document or guidance that i can follow steps. thank you in advance

Hi, Is there integration or admin document between AVAYA IP office R12 and 3rd party SIP router (TP-LINK router) connect with Service provider(DID). Sample diagram below

I encounter another issue. Using the incoming via CO trunk the announcement flow is working However the incoming call from ISDN trunk the announcement flow is not working, hearing engaged tone when grphunt EXT are busy. Both CO trunk and ISDN incoming route destination pointing to same grphunt...

Hi @Shaun E , I got it working. It was due to announcement conversion method was wrong.

Hi Shaun, Yes correct, i followed this steps but however when uploaded the .wav file showing zero. The announcement file format is PCM 16bit Mono. When performed the test call, it was silent.

Hi All, How do i change the default 1st and 2nd announcement and upload new announcement. Please assist and guide

Hi @OmegaStar I have created about 503 EXT with 3rd party license... still showing the alarm.

The alarm appeared again

Hi @sizbut Let me refresh 1) Alarm detected "attempt to use a feature for which no license is installed License type: 3rd party license" Action taken: Verify license status in WebLM, purchased by Client and configured in IPO manager 2) 3rd party SIP EXT Action taken: verify the...

Hi @Menniss We can ignore the Supplementary service. Its using weblm for IPO licensing for current setup. Lately i did a reboot IPO manager and found the license are sync.

Hi @Menniss Yes, As @Shaun E mentioned requires license reservation otherwise the phone will not register. I am just guessing it could be Supplementary services... if its not, then can ignore it. "I trippled checked" means I verify all the EXT configuration all looks same and don't know what...

Hi @Menniss I already triple checked the all the SIP - 3rd party reserve license config. All same and I don't see differences. Is this could be possible "H450" cause of the alarm for H.323 IP phones. Some are "None"

Hi @sizbut @Menniss Yes, license is more than enough - Total license purchased 516. The simultaneous calls will not happen as this is hotel room environment. Is there way to identify e.g. in Manager configuration or Monitor logs or etc