I've just installed a Cisco IP Phone system to replace a Shoreline phone system by Shoreware. The shoreline system included some desktop software that would integrate with outlook and the global address book. The client took the form of a small tool bar that would sit right above my taskbar...
I've installed the TSP on my workstation and I am able to do some dialing from outlook, but I'm concerned that my dial plan may not be compatible with the way that microsoft deals with dialing properties and dialing locations.
I use nine a the leading digit to get an outside line, and...
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