Recent content by dartzz

Good Afternoon: I have an SV8300 call forwarding issue; I can forward calls to outside lines, internal extensions, but not to my SV8500 connected via CCIS. It appears that only 4xxx, 5xxx, and 7xxx transfers are affected, still testing. I am using PCPro, but haven't had any success...

Thanks, I will try that after hours tonight.

Good Day: I have a remote facility that has an SV-8300 with UM8000 Voice Mail. They want a group to terminal hunt to voice mail. I have tried several ways to do this, but when it reaches the last station, it kicks back to the opening greeting. Here is my set up: One Key dialing Option 4...

What phone sets are supported by PA-16ELCN-C? My copy of the manual doesn't cover PA-16ELCN....

Goo Day: I have an SV8500 where the normal amount of rings before forwarding is ~5 rings. I have a user group who wants to change the amount of rings on a shared virtual line before it is forwarded under no answer condition, is this possible? v/r Joe

Thanks, it seems that due to COVID-19 fears, the user was sanitizing her phone and activated DND (*8).

I have a user on an SV-8300, all calls are going to voice mail. I removed all forwarding, all call still forward to voice mail. Any suggestions?

Thanks for the info....a great resource as always.

My facility is looking at going to 5 digit dialing, I have already programmed the SV8500 to accomplish this, but have no idea how to create 5 digit mail boxes, I am thinking I will have to create a new class of service, is this correct?

Thanks, worked like a charm!

Hello and thanks for this forum and all the grat advice I have gotten in the past. I have inherited an SV-8500, without any documentation. I have been deleting stations as I confirm they are no longer in use, however, I have gotten an error stating: Command Error. ASDT.DEL 01:02A4 Night...

Ended up changing time in Command 02 back 1 hour as you suggested and it works, CMD 43 appears to be set up for DST, but nothing is setup in 6730/6731. Thanks again!

I have a couple of SV8300 pBXs out in the field, I remoted into them to change the time using the CM02 command, which executes successfully. however, the phones display 1 hour ahead, and line 3 of the System dData afor CM02 Reading out of daylight saving time in Main Unit is also 1 hour ahead...

Good news! We were able to access it with a keyboard and monitor, and corrected ip address for remote access. Thanks Belvedere and Ozzie for all your help.

It is a VM Card, CTP(8), I will check out the monitor solution on my next visit.