Recent content by danthephoneman

Hi All, Been a while since I have posted and its been a while since I have worked on a BCM. I have a customer that has that has changed their email from a local server to office 365. they are using a proxy server on site and the voicemails are forwarding to the emails no problem but they are...

Thanks for the quick response Not using centralized vmail. And looks like space is good. I Am thinking its something on the email server the bcms dont like but they have not changed anything.

Hi all I have a customer with multiple bcms on network and all bcms yesterday started disableing message forwarding to email at random. Getting event code that says forwarding mailbox full. Any ideas?

java is set to update, it is connected to internet, latest patch I beleive system.021 desktop .005 downloaded after patch. just tested ports ok, turned off firewall. still does the same thing. do you think I should step back java version?

when I installed, no pop up blockers, no anti-virus, did not check firewall, never had a problem with the firewall before so I didnt think to check it. I will try testing connection and see what I come up with. Thanks

Hi All I have a strange problem with rcc running on a windows xp machine. have all latest patches installed and just loaded on a fresh PC. contact center connection pulls the calls in goes to 100% rcc verification shows no issue, but for some reason realtimwe screen shows no connection. anyone...

HI All Looking to see if it is possible to connect an IP Office to a Siemens HiPath4000 PBX via SIP trunks. Has anyone done this at all or to another manufacturers system. Any help on this would be great. I have a customer that has a Siemens in India and wants to tie it into a site here in the...

got it guys, thanks for your help. gateway in routes was wrong.

just to confirm the protected network should be the IPOffice network correct?

Yes I checked both thank you

Hi All I am working on getting a remote phone working for a customer, 9611g VPN to sonicwall. I can see it establish the tunnel no problem but phone just sits in discover screen with ip address of IP office. checked correct ports are open and route looks correct in ipo. any ideas?

its an automated message for share holders they need to change every quarter. I couldnt imagine sitting there while someone records it.

thanks for the quick response I will give it a shot

Hi All, I have a customer that has a IPO 406 4.2 with VMPRO that would like to set up an auto attendant that directs the caller to a information message that is 30 min long. Does anyone know what the time limit is on recording a greeting? or if there is a 3rd party voice announce device that...

Thank you