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Recent content by danotelco

  1. danotelco

    VM Pro Domain to Workstation

    Thanks @Westi I went too deep right away and didn't think small first. Turned off Windows Firewall and amazingly everything came up. Thank you very much!
  2. danotelco

    VM Pro Domain to Workstation

    I have VM Pro running on a Win 7 PC that was part of a domain and running fine. I broke its domain membership and can log into the PC with local PC admin rights. I went into services and changed the service rights from the domain account to the local admin account and I can start and stop the...
  3. danotelco

    SCN 1 site has Unobtainable ext

    Would the VCM card be attached to a DS card?
  4. danotelco

    SCN 1 site has Unobtainable ext

    Here is a capture of a call from Site B to Site A, monitor run on Site A. 1240617mS ISDNL3Evt: v=1 p1=1,p2=1001,p3=5,p4=0,s1= 1249855mS CD: CALLSYNC: cs02 1260864mS RES: Mon 30/1/2017 14:30:27 FreeMem=60993624(2) CMMsg=5 (7) Buff=5200 959 998 7423 5 Links=28085 1260864mS RES2: IP 500...
  5. danotelco

    SCN 1 site has Unobtainable ext

    I have 2 sites, and up until I replaced a Digital Phone set card SCN dialing worked perfectly. The DS card had gone bad and had an Analog stack card, which was installed on to the replacement card. Site A is not able to be reached by extension dialing from Site B. Site B can dial other sites no...
  6. danotelco

    Dead touch tone

    Yes this are Nortel sets, T7316E to be exact. Haven't sent a reboot to the system yet, guessing just moving the port location is what is resolving the issue, but will most likely be a temporary fix.
  7. danotelco

    Dead touch tone

    So I have an interesting issue that I can't seem to figure out. Have an IP Office v 8.0(44), and have a few extensions then when a call connects the number 9 key does not get recognized. I can dial out, 9 1 XXX XXX-XXXX, with out issue. Once call connects 9 will no longer tone. If I move the...
  8. danotelco

    Avaya Conference B149 Login Issue

    Hey Guys So I have 2 B149 conference phones, both plugged into an analog port. They get a dial tone, and I have the default log in short code *35*N#, no login code assigned. Then I dial the login code the phones will not log into the system. I have the extensions assigned to the ports as well...
  9. danotelco

    SCN issues over Verizon MPLS

    Nevermind, sometimes the easiest solution is the one you overlook time and time again. Gateway was off by one digit, switched it and connection.
  10. danotelco

    SCN issues over Verizon MPLS

    Hello, I have 5 IPOs spread over over a Verizon MPLS,and have no issue with any of them. Added one new site, "A" we'll call it, from A I can ping the controller at site B. From site B I can ping the Voice mail Server and other PCs but I can not ping the switch. I know this is a vague and...
  11. danotelco

    Door Intercom Viking E50 IPO 500

    I have that as the Short Code and it is an analog extension. The main issue is that in System Status the port does not should the extension as Current User Extension, so when the button is pushed the system doesn't authenticate the user to be able to run the short code. How do I get that...
  12. danotelco

    Door Intercom Viking E50 IPO 500

    Yeah, press the button, ring the HG, operator picks up, hits ## to trigger the relay.
  13. danotelco

    Door Intercom Viking E50 IPO 500

    Hey Guys, So here's my dilemma. I have a door intercom, Viking E50, its plugged into an analog port on my IPO 500 V2. I built the User with a short code ?D, Dial Etxn, 1592(The Hunt Group I built for the door operators), Line 0. The Extension I built as an IVR port so the line disconnects...
  14. danotelco

    VM Duplicating Accounts on SCN

    Thanks guys. I realize the issue with VM Pro over the SCN, this became apparent after the installation at 4 sites. However I am not in a position to be able to move to a centralized server for VM, multiple reasons. I guess the issue that is mind boggling is that it is only happening to the one...
  15. danotelco

    VM Duplicating Accounts on SCN

    Brief background. I have Site W,X,Y and Z all linked by SCN over a Verizon MPLS. For the longest time site W had an issue where the VM light would not stay on even if the user had new messages. Went through a laundry list of troubleshooting, wasn't until I was doing some service on site X that I...
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