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Recent content by danfront

  1. danfront

    Hands Free Answer

    Is there a button or FAC that we can program into a 9408 phone to enable hands free answer? I know on the 6408D+ models it was a soft key from the phone's menu. Thanks
  2. danfront

    3645 stopped working after 3 years

    I have deployed around 20 3645s using an AVPP and today the phones stopped working. They can connect to the WIFI network, they allow you to enter the extension and password, when then they just reboot and get stuck on trying to reach the PBX CLAN IP address that is defined in DHCP option...
  3. danfront

    9408 as 2420 headset

    The release button works for dropping the line, however when a call comes in, it cannot be answered by activating the headset. I guess what I am trying to find out is if a 9408 digital phone configured as a 2420 with a Sennheiser Office Runner headset will work as we want. How we want to use...
  4. danfront

    Aura operator 800 routing

    We just ended up setting the new 800 number to route to an extension on a separate phone that way the operators don't have to always look at the console to see what customer is calling. Thanks to all.
  5. danfront

    9408 as 2420 headset

    We have 9408 digital phones setup on our system as 2420's and the headset button does not seem to be working correctly. Is it possible to have the headset button feature on the phone turned on, but not actively engage the line? This way if the headset button is on, and the line is not in use...
  6. danfront

    Aura operator 800 routing

    We have a sister company and we need all calls routed to the new 800 number to be answered differently than all other incoming calls. So, is there a way to route a specific VDN 800 number to the operators and have it display a predefined name on their consoles so they know the call needs to be...

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