Recent content by da2004

that is exactly the problem that I have. I can not find it in the documentation. But the intrinsinc exists, you can check that in sccs-script-editor under help, script commands, etc....

Hi, does someone know for what the call intrinsic "call data <integer> 1-10...." is used. The result of the intrinsic is a dn. Version is SCCS 4.2

the callID seems to be derived from the size of the callregister within your meridian opt xx programming.

quick and dirty / take a screenshot every x seconds from the realtime display and post the picture to your webserver. better: write a program with the realtime api and directly export html or textfiles every x seconds and include the export somehow in your webpage (database, cgi, perl, asp...

did you tested that by yourself? e.g. skilled one Testagent, phoned the CDN and experienced the same problem by yourself? perhaps these are special callers on that application? ;-)

acl all dst 0.0.0.0/0.0.0.0 acl access_domains dstdomain .domain1.tld .domain2.tld. . domainXY.tld http_access allow access_domains http_access deny all this way.

you'll have to take the ApplicationStats. You have database fields like ansdelay2 in 2 second steps until 60 seconds and from 60 secs to 300 secs in 10 secs steps. Create a formula like this: ansdelay2+ansdelay4+...+ansdelay60 That's your second Servicelevel. it'll get very long. :-)...

first of all, try the proxy from your isp directly. If it is ok and you can visit dynamic sites, check your acl lines.

i'd suggest you, using remotedesktop to a workstation where the client is installed. Works through VPNs and firewalls :) XP has this feature native you just have to enable it. An alternativ solution is a terminal server. But that doesn't seem to work very good. I tried a NT4-TS one time.

http://www.qmailrocks.org/ i worked with sendmail, postfix and qmail. i liked the sendmail configuration most, but i think qmail is very stable and secure. Don't you want: ? ;-) internet --- firewall - intranet | ------>mailrelay ?

try squidguard. It is very easy to configure.

I think you want a rdp-client. the name is rdesktop.

Hi, Simply select the timestamp-field and group it "hourly" in the group properties. Then builds summaries in this group and the formulas you need. You have to refer, for sure, now to the sums you build in the group by timestamp. It is a little work for the first report. here is a link for...

Hi, If it is for testing, i would suggest you look at linuxiso.org and try some of the distributions. If you are new, you can try any distribution. You will learn much from installing the different distributions ;-). If the webserver should be used in a production environment i would suggest...

no i make a copy of ..Nortel Networks\Symposium Call Center Server\Client\en\data\nicrpt.mdb and copy it to the other client. Should work. The other way is to use this "Data migration wizard" which was shipped with 4.2.