You have richt.
The extension is wrong.
It is an empty ACD
The ACD have an automatic divertee to the common abreviated number.
The GH have an *24* to the empty ACD.
Hi,
Ive make first een common Abreviated number to an external number.
Then you make an extension with an direct diverte position to that common Abreviated number. (*21#)
At last you do *24*1444*extension# on an master extension.
I have BC11 and it works.
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