Recent content by csdept

Any card that's in the switch or Audix box. I can send a list if you're interested. Kent

We're replacing our old and busted Definity for a new and hot modern phone system. Is there any resale market for Definity parts and phones? Kent

That's what I thought but according to my supervisor, who gave me this project, AT&T charges for usage reports like that. I find that hard to believe. That seems like a normal function of a phone carrier.

I have a list of our numbers, I just want to see what comes into the switch and what doesn't, such as old modem and fax lines, etc.

Is there a way to see what phone numbers are coming in to our Definity switch? We're trying to pare down our number of lines and need to know what numbers go into the switch. Thank you. Kent

G3 Version V11, is that what you want?

No, we haven't had a service contract on this for years. I mentioned previously we're hoping to replace our system this year.

The biggest problem with this is the reminder beep. I can change the reminder to the maximum of 17 minutes, then the call must be placed on hold again. The reminder will beep all night when the office is closed. Maybe I should try the 302A console again.

That's a little less technical than I was expecting, but it makes sense. The call won't get reset by the switch at some point?

Can someone explain to me how to change the loop 1 to busy? Thank you.

The button was working fine until someone spilled water on the 302C console. I replaced it with a 302A/B (not sure which) while the other dried out. Everything worked fine for a couple weeks then the hundreds group side-console stopped working with the 302A/B. I put the 302C back in place and...

Then is there a way to make button A continually busy so that calls go to button B?

I have a 302C1-A-03 console and I would like to know if it is possible to change the way incoming calls appear. The primary incoming button is very hard to press and would like to disable it so that calls come in on the secondary buttons. I see nothing in the ASA pertaining to these incoming...

We're now back to normal. The problem was in one of our T1 lines and not our switch like AT&T tried to tell us. An AT&T tech did some rerouting voodoo to fix it. Kent

I don't know if this is somehow related but starting yesterday afternoon it was brought to our attention that our toll-free numbers are going directly to a busy signal. Is there a way to see if those calls are hitting our switch? Kent