Recent content by CrzyGK_imported

Just in case this is useful for anyone else, here is what I found. I contacted Windstream and was able to narrow down the issue to a timer for the duration of the long-distance access tone. They were able to adjust it to a slightly longer value and we were able to reach the long-distance tone...

500 v2 running 9.1

I've been working on this issue for some time and any help would be greatly appreciated... I have a SoundStation IP 6000 connected to an IP Office with a Windstream PRI. I also use a third-part conferencing service that is a long-distance number. When I call that number from any other phone...

I got this one worked out. The ASA was still intercepting H323 traffic even though the inspects were turned off. Changed the Remote Extension port to 1800 in Source Numbers and adjusted my NAT statement. Just in case this helps anyone in the future, remember to change the Remote Call Signalling...

I have been trying to get three new remote extensions to register to an IPO that we recently upgraded from 8.0 to 9.1 and we haven't been having much luck. No matter what we seem to try, nothing makes a difference. Every time, the phones come up with "Retrieval Failed" on the top line, then...

No, alarm emails are not working either. The SMTP server is correct and DNS is also correct. I believe I should at least be seeing the IPO trying to connect to the SMTP server. I'm not sure what to think about this issue since there is so little appearing in Monitor.

I have an IP Office with Embedded Voicemail that is not being very cooperative. Quite simply, it is not wanting to even attempt to communicate with the SMTP server. When I do a session in Monitor this is what I see: 533057mS LVM(email): LvmEmailManager woken up... 533057mS LVM(email)...