Recent content by CrossConnect

I have 2 Definity G3 PBXs. I am looking for a quantity of 2 of the Avaya Definity PBX cable slack managers (Avaya part number 103-961-322). These are the hard plastic cable slack managers that sit on the floor behind the Definity PBX cabinets. I would like to use these for some cable management...

Currently using Verizon Wireless Office Message Alert feature with my Octel 250 that allows a text msg alert to be sent to Verizon cell phones from Octel 250 when unheard voice message has been left on office voice mailboxes. Good old Verizon Wireless has given me 30 days notice that this...

I have Avaya Definity G3 V12 PBX. Vectoring is not an active feature. PBX uses DID numbers. My goal is to play announcement to hunt-group callers that their call may be recorded for training purposes. I have reviewed the applicable FCC call-recording laws and I understand the legal...

I have a Definity G3 V12 PBX. I have a user on ext. 5135 who has a terminating-extension 8403 programmed for his phone. Ext. 5135 is the only member of the terminating ext. group. Phone ext. 5135 belongs to a pickup group. Is there a way to restrict the call-pickup feature to only being able...

Thanks CCLTD for your quick response. You confirmed my understanding of the ucd-mia hunt groups, but it helped to have some reenforcement of what I was thinking. Thanks. This helps.

I have Definity G3 V12 PBX. My hunt groups are assigned as non-ACD UCD-MIA types. Hunt groups have 20 members. Does the order that I enter the extensions in the hunt group member assignment list have any impact on how often the busied-in extensions receive hunt group calls or does the UCD-MIA...

Thanks for the quick response.

I have a Definity G3 V12 PBX. Looking at installing a 2420 model phone. Never installed this phone type before. My vendor told me this phone can be administered in the PBX using either a TN2181 or a TN2224 circuit card port? Will both of these circuit card types support the model 2420 phone?

I have a Definity G3 V3 PBX. I am currently using a single TAC to access a single zone of loudspeaker paging. This current setup uses a 909 paging coupler and an auxiliary card for this purpose. I am looking to add a second TAC to access a second loud-speaker paging zone. I am also looking...

This is just a follow-up. This was a pretty easy process to remove the PBX circuit cards. Thanks Mikeydidit - you had some good advice. Thanks to everyone else also. I removed 6 spare cards and my list configuration on the PBX automatically updated to show that the cards had been removed.

I am not very well versed with the ACD application. Sounds like I have some research / testing to do in regards to this topic. I just upgraded in the past 1 1/2 yrs from Definity G3 V3 to the current G3 V12 and there are a lot of new features that I get to try out now. I am like a kid in a candy...

I administer a Definity G3 v12 PBX. I have a 8-member hunt group setup as type UCD-MIA. Is there a PBX command or report that will show me which of the 8 hunt-group members are currently busied-in and accepting calls for the UCD-MIA hunt-group? I have tried some of the hunt-group traffic...

Great information. This forum is very helpful. Thanks for the quick responses. I will try this and let you know how it went.

Currently, I am planning on removing only station circuit card types from my PBX (TN742 analog, TN754 digital and TN2181 digital). a.) Can I remove these without having to power down the PBX -- are the cards hot-swappable? b.) Do I need to be concerned if TTI is active on the station cards...

I administer a Definity G3 v12 PBX. I have a maintenance contract with my local LEC that charges a per port fee. I am cleaning up the ports on my PBX and I will need to remove the unused circuit cards. What are the proper steps for removing circuit cards from a Definity G3 PBX?