Recent content by covcom

WOW, tested with a true inbound call and it worked. Will make more test calls in a few days, once on site. Thanks

MICS 6.1, call pilot 100 3.0, PRI. Allow redirect YES. External call forward works fine. External call forward within the CCR Tree works fine. When on a call, you press transfer, then 9, then when you press any other key, it says transfer denied. created a new route, press 8 make a call, press...

Since I have 2 bases, The SS would have to be different.

I have a customer with 6 t7406 sets and 2 base units. I'm need to replace 1 set. I have assigned the proper handset ID#, but do not know the Security Code. Thanks

Yes

Had to reboot the system this morning, problem still not solved. I guess I'll change out the KSU.

It has been about 1 week. So far so good, I feel better after a month or more.

I'd Pull fiber, install a station module or 2 and do away w/ the 2nd mics. You will also need a fiber expansion module.

I found out 6.1 would not work w/ 4.0 Nam, So I went with 5.0....I'll let you know how this turns out.

If I just upgrade to 6.1MR, will the system maintain its current programming? Thanks again

I replaced the DTI card and patch cord, The customer has since had to reboot the system. The local telco (embarq) installed the MICS and the PRI. They no longer have a maintence contract. It's been my account for about 3 years. When Embarq came out and checked there side about 6 months ago, they...

Thanks, I'll change out the DTI card and the patch cord. The local telco has already said the problem is mine. Imagine that! Thanks again

I have a Mics 5.0 w/ pri. About a year ago, they were receiving calls but unable to call out, I rebooted the system and the problem was fixed. Now the system needs rebooting weekly or more. Software? KSU? DTI card? Replace it all? Thanks for your help

I have a Call Pilot 100, software 1.5 I would like to know what MICS is compatable, 4.1 thru what? Thanks

Thanks Jerry I'm in the US and got the card online out of Canada. Dates on the card are 1999/11/11, top right. 2001/05 bottom right. I'll slip it in and see what happens. I'm wondering if the fiber port would allow a NAM to work with a CICS.