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Recent content by CosgroveAloha

  1. CosgroveAloha

    Aloha Trace number on Tenders?

    Goto Maintenance -> Payments -> Tenders -> bring up the atm tender, goto the identification tab. Flag identification required, put in the minimum number of digits for the atm receipt number, and voila. Everytime they use the atm button they will be required to enter an auth code that matches the...
  2. CosgroveAloha

    Verifone PINpad 1000 SE Pinout

    Is it a db-9 or db-25? If it's one of these, you need to look at where the wire's base is inside of the adapter and look at the number that corresponds to each wire to determine the function. Colors can vary depending on manufacturer, but once you get the number at the base of the wire, you can...
  3. CosgroveAloha

    Using MS SteadyState or similar on BOH Aloha

    Hi sanfranqsr, The easiest way to do this is to configure a separate manager account with the security privileges you need, change the password to your admin account, and register the aloha services to start with admin permissions. --Goto start->run->services.msc --Right click on ctlsvr...
  4. CosgroveAloha

    Aloha Slow to Refresh

    EGI images are cached when the terminals load aloha, after synchronizing files and before floating logo. It has an extremely noticeable slowdown effect on every system I've used it on. The one terminal first approach is definately the way to do it.
  5. CosgroveAloha

    POS monitoring software?

    If you want a more tailored tool, Radiant(aloha) just released the Radiant Deployment Framework. It's a support tool based on enterprise that lets you view uptime, network/system info, msr misreads, backlight hours, query running tasks, send remote commands, vnc, file manager, and pretty much...
  6. CosgroveAloha

    Terminals not deleting exiting file

    POSKnowItAll: Brad's advice is dead on. If that doesn't work, or you don't have time to reinstall, try his ibercfg.bat approach. Just add this line in at the end. ECHO Y | DEL %LOCALDIR%\TMP\EXITING
  7. CosgroveAloha

    Aloha Slow to Refresh

    POSKnowItAll: You don't have egi graphics enabled by chance, do you? Not sure how familiar you are with them, sorry if you already tried. I know it takes forever to cache all the images. I've had to disable it on our systems, and we're using the 1520's w/ 4gb UDOC & 1.8 ghz processors. The only...
  8. CosgroveAloha

    Terminal doesn't recognize Epson printer connected to it.

    What type of terminal is it? What port do you have it set to use?
  9. CosgroveAloha

    Pinout for DB9 to RJ45 for Epson TM88 Aloha

    DB9 to RJ45 2- Orange 3- Black 5- Green 8- Yellow DB25 to RJ45 2- Orange 3- Black 7- Green 20- Yellow Some older posiflex models have a loop back db9 that I could never figure out. This is something that would already be on the computer, usually in the com1 position. You shouldn't have any...
  10. CosgroveAloha

    Aloha 5.3.15 and Global

    There are actually several First Data branches, each use a different platform. Format Processor:FD branch CES - First Data North, FDMS North FDC - First Data National, First Data Nashville Nabanco - First Data South, FDMS South And yes, your DID is worthless for Global platforms. It's...
  11. CosgroveAloha

    Aloha 5.3.15 and Global

    EDC only supports dial-up authentication for FDC, Maverick (Cardsystems), Global Payments (NDC), NOVA, and BA Merchant Services (NPC). If clients need recommendations, I'd send them to Lynk or Paymentech. Most processors also offer referral bonuses for signing up new customers. Either of these...
  12. CosgroveAloha

    Aloha 5.3.15 and Global

    Aloha EDC only supports dialup authorization for Global Payments. In versions 3.4 to 5.3.21e, use the NDC processor. In version 5.3.21e and later, use Global Payments.
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