Recent content by cornydog

U can get permissions from Avaya to busy out ports and such, but u have to pay for them, and I think that I have heard that they only allow those permissions on persons with maintenance. If u want to do the same thing as busy and release a port, do " change station" and the station...

I don't know any particular infomation for your situation, but it might be helpfull to know that Intuity Lx does have some issues with the power supply. The power supply has a circuit in it that if it 'sees' an over or under voltage situation, it will cut off power to the Intuity. The only way...

On the vmi port u need to have switch hook flash turned on on the second page. A station programed as VMI indicates that u are using mode codes to send information back and forth from the voice mail to the pbx. The setup for this kind of port can be seen in the support.avaya.com . U are looking...

u have to contact your phone service provider and negotiate leasing some more d.i.d. numbers, then program into your pbx.

the "direct transfer to audix feature" only works if u are using a link to send data information to the voice mail. If u are using 'mode codes' for integration, then the "direct transfer" won't work. U can tell if u are using mode codes by seeing if there is a link to voice...

I have never heard of a digital fax line. Avaya digital lines are proprietory (SP?) and the only phone that I have seen that can be connected to digital line, other than digital Avaya phones, are the some of the conferance phones by polycom. U might have damaged the digital port by plugging what...

This gives some reviews on the 922, I didn't see anything for the 930. If u are using these phones on the Definity, Avaya says that they are not supported and if they damage the Definity system it can void any warrantee. http://www.amazon.com/exec/obidos/ASIN/B00000JBHR/104-3446284-2179116

Are u talking about the aux buttons that u put on agents phones so they can indicate why they are not taking a call? U can designate which button indicates: if they are on break, assisting another tech, or just hurting your bottom line by shooting the &*%$# with the person of the opposite sex at...

I believe that if u have a c lan card u can sent this cdr imformation to a pc over lan, but don't know for sure.

u said that u checked the 120a csu and it was good, but have u got it set up properly on the " change ds1 xxxxx" form to reflect that u are using integrated csu? The other thing is, Avaya sent out a bunch of 120a csu that fail due to a faulty component provided by supplier. The 120 csu...

I am not familiar with TelecomLabs, INC., but it is important to know if they actually provide maint for u or if they just are the go between u and Avaya. Many companies are like an insurance company that they just pay any bills that u get from Avaya when u need assistance. IF this is true, then...

go to support.avaya.com and look under support and technical database, then "messaging",then INTUITY™ AUDIX® Multimedia Messaging System...

Avaya has a thing called Aria on Intuity that makes a Intuity act like a octel. I don't know if they make a opposite system that makes a octel sound like a Intuity. If so u wouldn't have to reeducate your users. If not, the support.avaya.com will have end users pamphlets that u can print out to...

If you can connect a line to the Pbx, Avaya might be able to dial into the system and reset the password for u. If it was installed at another location then that information might help. The old passwords that Avaya has in their data base might be on the records for the old location. But it...

The dimensions on the G3si can be found in the "SYSTEM DECRIPTION" MANUAl that came with the system. I imagine it is at support.avaya.com , but it will take more patience than I have tonight to find it. Get a copy of the manuals on cd-rom and then u don't have to be dependant on the...