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Recent content by copse63

  1. copse63

    Scheduling reports on Avaya CMS Supervisor 16 / r14server

    Thanks...I have that working, a clarification- I need to figure a way to auotmate these reports for each agent at specific hours during the day. Then I can script an email to sent them out to managers which saves them time running the report themselves....(I can't manually run 30 separate agent...
  2. copse63

    Scheduling reports on Avaya CMS Supervisor 16 / r14server

    I'm trying to schedule daily agent reports and export the table data to a common folder. For the most part I've got the reports scripted and scheduled using the -1 switch for the date- How can I do the same for all agents in the skill that day up to the time the interval report runs? Is this...
  3. copse63

    Avaya 8730 UDS1 BD error type 23

    Thanks for the reply...I've reset the boards and even remeoved and reseated them. The configs seem to be correct as well. I supsect the vendor changed a setting and either isn't owning up or the repair tech doesn't know the trunk was changed somehow. I can accept 1, maybe 2 boards having a...
  4. copse63

    Avaya 8730 UDS1 BD error type 23

    Hi- New to forum- having issues with main number not answering from vector directed within 2 rings for general options message. Randomly takes between 8-15 rings before number answers. Vendor repalced VAL board with bad port a month ago to fix issue but it has returned. Alarm report shows...
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