Recent content by CompCoach

well guys....i don't really know how i did it but i got rid of the .vxd file errors. i think it came from just returning the serial port settings in BIOS to what they were before all this started. i did get the old yellow exclamation point error in device mangler like i did when we started...

i don't have the drive diskette, but it is a gateway factory 33.6 modem so i assume i could get the driver at their site. should i try that? then what? and Ray - i looked at the site you gave me and it looks good except that i don't know where to find the jumper for a particular COM port on...

Daily Report.... booted in safe mode, looked for Ghost devices, found none turned off machine physically removed modem, turned on, both COM ports disabled in Device Mangler, reboot, enabled them in BIOS (Auto selection), reboot, everything looked OK, put modem back in machine, installed...

sorry-i've been out of town i already tried to install the modem from CP. doing it from the Modems icon-says it can't detect a modem. doing it from the Tele-Path (brand of the modem in the machine)-says "no Tele-Path device on your system, some corupted info belonging to this modem has...

ok, after turning the machine on, i immediately went into the BIOS and disabled both Serial 1 and 2. then proceeded with booting up. the error messages about the 2 .vxd files did not come up but Windows (95) did install the modem. then i went into Device Manager and removed COM1 and 2 (which...

after attempting to make the changes above, i've run into some problems. i didn't know how to just remove COM2 and the modem via the BIOS, so i did it in Device Manager. after a reboot, windows had some problems reinstalling the modem. i think another file it needed was in use or something...

alright, i'll report results for each possibility you guys suggested: i do have a PS/2 mouse and it is using IRQ 12. i don't know how to check in the BIOS to see if the problem COM port is enabled or not. a modem is installed and it is using IRQ 3 and COM2. the CD-ROM is using its own cord and...

already tried a lens cleaner and it wouldn't spin that one either. thats the only option for a lens cleaner - the ones with the little brush things sticking out of one part of an otherwise blank CD - isn't it? so i'll try some of your more complicated suggestions. thanks

thanks for the reply....sorry i wasn't clearer in the first post. the drive will take a CD, but it does not spin after the drawer retracts. the CD-ROM appears in Explorer, but you get an "E:/ is not accessible...The device is not ready" message when you click on it even if a CD is in...

First off - thanks for reading my question. Now to the details: I cannot get the CD-Rom in a 3 year old Gateway to read any cd's. The drawer opens and takes a CD but the light doesn't come on and nothing shows up in Windows Explorer. Under Device Manager the drive doesn't appear to have any...