Recent content by coatesy1

Thanks for the reply guys. Everything works fine except the OSN key does not notify. I am positive there is only one appearance of extension 2034. The call goes through fine to EMS When shadow of wet duck fall on log..time out for beaver

Hi folks, I had programmed ESA foe a customer that is at release 4.5. It was working fine but the customer wanted it moved to another phone so I took out all the programming and moved it to another set. I know you need to program the OSN key and then do an EDD before you program the ESA block. I...

Thanks MagnaRGP This was pretty much what we had configured. When I trace the voip trunks I see us hitting one but the call gets reorder tone. We have their network people sniffing the network to see where the problem is. When shadow of wet duck fall on log..time out for beaver

We have been struggling figuring out the dialling plan/programming for and SRG off a CS1000E. The users at the SRG end want to be able to dial 9 to access trunks on the local pstn. When they dial 9 now they get access to the trunks/pstn on the CS1000E. How or where do I configure local SRG...

Hopefully I can save some techs some pain on this one. We upgraded a 3 cabinet option 11 in our lab to 5.5 with MGC cards and Dsp"s etc. and have done a few of them with no real problems. With this one all our MGC cards would reboot about every 5 minutes.Also i could not enable the DSP's in LD...

Ok thanks for that..no I did'nt find a patch. i have a case open eith Nortel but they are not very quick to respond these days. When shadow of wet duck fall on log..time out for beaver

Yes the time was different on each set. Depending on when the agent logged into their set

Ok thanks...I will look on the Nortel website as well..couldn't find it in the solutions but i will check for bulletins.

Thanks for the reply my friend..there is a digital card in the first slot and something programmed on slot 0. Should i remove the programming on that tn?

Anyone had this problem? I have a mini carrier remote off of an 81c running release 3.0. At the remote site there are agents using 2216 sets. The time on the display is correct until the agent logs in and then the time starts to wander. All the agent sets working off the mini carrier now display...