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Recent content by CoastalComm

  1. CoastalComm

    BCM50 Unified Messaging and outlook 2010

    Where did you get the patch. I've been looking for one for at least 5 months for BCM 400 with Unified Messaging and Outlook 2010. Please let me know where you got it from, my customer is fit to be tied..............Thanks
  2. CoastalComm

    Outlook 2010 and BCM 400

    Have a BCM 400 with 4.0 software, have Unified Messaging, it worked great with Outlook 2003, however, customer upgraded to Outlook 2010, now Unified Messaging will not work. Is there a current patch for the BCM to work with Outlook 2010? Thanks in advance.
  3. CoastalComm

    Outlook 2010 and BCM 400

    I thought the last Outlook was 2007. Will the UM work with Outlook 2007? And is there a patch for it? Thanks
  4. CoastalComm

    Outlook 2010 and BCM 400

    Have a BCM 400 with 4.0 software. Have Unified Messaging, it worked great with Outlook 2003, however, customer upgraded to Outlook 2010, now Unified Messaging will not work. Is there a current patch for the BCM to work with Outlook 2010? Thanks
  5. CoastalComm

    PRI problem

    Hawks, We're going to try one more change tonight on the protocol, and that is to change it to DMS100. We did it last night and all the channels came up and looked fine. However, if the CO disabled a b channel we didn't see far on that channel in the norstar. I really don't wont to leave it...
  6. CoastalComm

    PRI problem

    M. Fogal......I've had the CLEC inhibit the B channel servicing message. Do I need to reboot the system to see if that works? The reason I'm asking is i've gotten into the Norstar since this change was made, and see no change on the b channels.
  7. CoastalComm

    PRI problem

    Hawks, the software is 5.0 I have some 6.1 on standby if needed.,
  8. CoastalComm

    PRI problem

    Customer recently moved there service to PRI from analog DID. Config of PRI is as follows: Protocol:NI-2 BchanSeq:Descending CO Fail:TIA547A I/F Level:ISDN Framing:ESF Internal CSU:on CSU Line Build:0 Line Coding:B8ZS Send Name Display:yes This is the config that the CLEC tells me they have...
  9. CoastalComm

    IVXe class hardrive failures

    Has any ESI resellers out there having troubles with E class harddrive failures.
  10. CoastalComm

    Which RAD for NRU 10

    MarvO Would you be so kind and send me the update also Roy@CoastalComm.net Many thanks..........
  11. CoastalComm

    Caller ID

    I have a customer with 3.0 software, they would like to have Caller ID. Can the 3.0 software distribute the caller ID log to several phones, or is it limited to just one phone.
  12. CoastalComm

    losing lines

    Programmer I'm having the same problem with an 0x32 also. It's happening on lines 1 and 3 just as yours. Yesterday I looked at the port in Maintenance and it said Not Available. I'm going out to the site again today to do more testing, and to get a current backup of the site programming...
  13. CoastalComm

    hunt group with PRI

    I appreciate ya'll responses, I've figured out a way for the 4th caller to get a busy in the hunt group.
  14. CoastalComm

    hunt group with PRI

    We have tried the busytone option with no luck. It's as though the Norstar is not communicating over the D channel to the CO that the hunt group is busy. Am I missing something in the programming in the Norstar. Right now I'm at a lost.
  15. CoastalComm

    hunt group with PRI

    I have a PRI with 100 DID numbers. My customer is wanting to use analog stations off of an ASM to go into an Audio Response System (this is an IVR type system which allows customers to call into it and retrieve checking, savings balances.) Can a hunt group be set up with 3 analog DID stations...
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