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Recent content by cndavis34

  1. cndavis34

    HP LaserJet 4050 Paper Trays

    Unfortunately, that is not the case.
  2. cndavis34

    HP LaserJet 4050 Paper Trays

    We're having a problem with an HP LaserJet 4050. It has 3 trays: Tray one is the manual feed tray, and trays 2 and 3 have 8.5" x 11" plain paper. When tray 2 runs out of paper, it's supposed to get paper from tray 3. However, it acts like tray 3 doesn't exist and you get an error message saying...
  3. cndavis34

    Presario V3000 laptop - Powers on/off and hibernates on its own

    We have a Compaq Presario V3000 running XP that will power off or hibernate on it's own and does not always power on when you press the power button. It's not because the battery is low or because of the power settings (I have hibernate and standby marked "Never"). It has to be a hardware...
  4. cndavis34

    Error 1606. Could not access network location - Outlook 2003

    Today, a user opened Outlook 2003 and got the following message: "Error 1606. Could not access network location." I tried to repair and then uninstall the program, but the same error message continues to come up and will not let me continue. I've taken a look at Microsoft's Help and Support...
  5. cndavis34

    Compaq Presario V4000 Laptop

    Yeah, it appears to be firmly in place and there are no missing screws.
  6. cndavis34

    Compaq Presario V4000 Laptop

    We are having problems with a Compaq Presario V4000 (P/N: PL696AV) notebook. For some strange reason, the touchpad, the keyboard, and sometimes the hard drive (processes won't run) will not work unless pressure is applied to the space to the flat space to the left of the touchpad. And no, I'm...
  7. cndavis34

    Can't rename folders under My Documents

    Thanks for the help guys. Copying the user data to a new profile worked.
  8. cndavis34

    Can't rename folders under My Documents

    A user is having problems renaming folders in his My Documents folder. Normally when you right-click on a folder, you get a list of options to choose from. For whatever reason, "Rename" is gone. So instead I tried to go to the folder properties and rename the folder in the General tab. The only...
  9. cndavis34

    Saving a Word 2000 document turns into a temp file.

    More and more users in our office are getting the following message when trying to save a Word document: "Word cannot complete the save due to a file permission error. (L:\Client...whatever.doc)" When you click the OK buton, another window pops up and says "Do you want to retry the save...
  10. cndavis34

    Word 2000 error when saving.

    More and more users in our office are getting the following message when trying to save a Word document: "Word cannot complete the save due to a file permission error. (L:\Client...whatever.doc)" When you click the OK buton, another window pops up and says "Do you want to retry the save...
  11. cndavis34

    Downgrade from Vista Business 32-bit to XP Pro 32-bit

    Thanks BadBigBen. I pressed F6 and inserted a floppy with Intel SATA drivers and it worked.
  12. cndavis34

    Downgrade from Vista Business 32-bit to XP Pro 32-bit

    I am trying to downgrade an HP Pavilion DV6000 from Vista Business 32-bit to XP Pro. I have an OEM XP Pro CD, but when I boot from the CD, I eventually get a message that says "Setup did not find any hard disk drives installed in your computer. Make sure any hard disk drives are powered on and...
  13. cndavis34

    HP OfficeJet 7310 Cartridge Message

    A user in my office has an HP OfficeJet 7310 printer/scanner/copier/fax machine connected to his local PC. Every time he prints, a message pops up: "New HP photo cartridge successfully installed." He is getting annoyed by it, and all the settings that I have changed, do not seem to work. Does...
  14. cndavis34

    Crystal Reports 9 - Prevent adding of negative numbers

    I probably should have put the examples below in my original posting...... Example of what it does now..... Engineering | Drafting Project Budget Hours Total |Budget Hours Total Number Used Remaining |Number Used...
  15. cndavis34

    Crystal Reports 9 - Prevent adding of negative numbers

    I'm currently modifying a manhour report with Crystal Reports 9 for Wind2. For whatever reason, the project managers do not want negative manhours added into the grand total. Can anyone tell me how you would prevent it from adding negative numbers to the grand total? Please keep in mind that I...

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