Recent content by cmcshane

thannks Ronster okay, so what if the DDI is defined, calls are handled by it, sent to an IVR and then end up at attendant when they should be routed to skill....

if this feature is not set to Attd should calls still be sent to the Attendent if mishandled?

incorrect command!

Hello, I've been backing up my Val boards with no issues for the last the last year. All of sudden when I try and export individual files i'm getting teh following error form my ftp session ftp> get wav test_Test.wav 200 Port set okay 550 File "wav" not found or permission problem there is a...

new install, in the UK, 15 branch office. will have to get a business partner in for sure but at the moment just looking to an overview and trying to get the architecture right in my head.

Hi there.. My company are migrating their existing PSTN circuits to IP for their branch offices mainly part of a cost saving exercise. One immediate benefit that sprang to mind was could be the ability to interconnect each branch for IP Office setup. Can anyone tell me what will be required...

Hey guys, I've just installed IP softphone R6 on a bunch of laptops and it works perfectly. No problems what-so-ever and quality is great. However, I do have an issue when I install the client on a PC (desktop). It takes the settings and logs in fine, but you don't get audio from the guy...

Hello again I know plenty of documentation exists on this within the Avaya site but can someone tell me if this is okay to do and will it have any impact on TSAPI links that are already configured on the AES? Also, a step by step guide to doing this would be great. Can anyone explain in...

checked COS/COR and its fine, partion set to y! very strange.

yes, both are the same.

from my list trace I noticed that no route pattern is displayed or trunk, looks it the call doesn't know were to go??

COR's are the same now and still can't get to that ext. The route pattern is the same for bot ext's as well.

COR is the different on both stations that can't reach the extension on the other site.

Hello, I have a problem with some extensions where they can't be reached from another one of our G3si. I have ran a trace from a station that can dial some numbers in a particular range but not all. the trace cam back with denial station message (and code 0x211). The routing is set up...

Can anyone tell me what port needs to be opened for VPN access to CMS (or where I can find it)? Networks team needs the IP and Port for security reasons? Thanks