Recent content by chs89

That was it. Thank you both.

For some reason extension 10 is not taking messages any more. We hear the greeting, but as soon as it is done, all we hear is "good bye", and the extension hangs up. The mailbox is empty. All other extension, auto-attendant, and selector codes are working fine. The last thing for me to do is to...

I've have mainly worked with Audix. Now, I have inherited an office that has MM 3.0, and they want to use an AA that will let callers dial by name or extension. I tried to find some information on the site as to how to do it, but I just couldn't find one specific one that will help me build an...

We are setting up a new T1 – not a PRI – I just want to make sure I have the correct settings for the DS1 and trunk group. These are the settings for the T1 from QWEST: Wink Out pulse DTMF Framing ESF Line Coding B8ZS These are the settings I believe to be correct in order for the T1 to work...

We have a Partner ACS 7.0 with Partner Messaging 7.0, and we want to increase the number of rings when the calls are being transfer from the AA. We set up calling group 1, and set the 0 option in the VM to transfer to this calling group. Now, it only rings 5 times and then it covers to extension...

I verified this and it didn't have any group. I added group 1 since that is our group. But still, I am getting the same thing. As soon as we are done entering the extension we get the wave off tone. Any more suggestions? Thanks

The extensions are on the VM coverage grooup. How do I check if the VM calling group is still the receiver for the voice mail coverage group? Thanks.

We have a Legend 7 with a Reparte Voice mail. All of the sudden our feature to transfer directly to voice mail has stop working. I even tried the F56 and no luck. As soon as we enter the extension we want to transfer the call to, we get a wave off tone. The call doesn't even make it to the voice...

Mitch, what exactly will we need to get this working? We have the CLAN TN799DP, I believe we need to have an adapter that plugs into the amphenol connection. But the most important thing is how do I get it to connect to the Prologix. I tried the link, and it doesn't give me any detail as to the...

We need to change the switch link type on our old Audix from LAN to normal analog lines. I was looking for an Installation Manual for the Intuity Audix LX R1.1 but I had no luck at the Avaya site. The reason we need to change it is because we can't find the hardware for the CLAN. Thanks.

I have offer A. Well, we just need to get the 2224 cards. Thanks for all your help.

Removed all the cards and used the changed circuit command and everything looks good. Now, the only issue I am having is that it doesn't recognize the following cards – TN2214B Digital and the TN2793 Analog. This is a ProLogix version 8 and it has an A and B cabinet. Thanks for all the help.

We just dig out an old prologix. We are trying to get it to work, but when we do a list conf all, we get several slots with "no board" under vintage. There are no extensions associated to any of these ports. We have inserted a card and nothing happens. How do I get the system to see that there...

Hi folks, We will be replacing our VCM4 module for a VCM16, and I am the lucky one to make this happen. Any input on "do's and don'ts" for this task. According to our BP is just a straight swap - back up, power down, uninstall, and install. I just want to make sure. We have an IP 406 V4.0...

I deleted the mailbox and re-created. It is working fine now. Thanks all.