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Recent content by ChrisHerrington

  1. ChrisHerrington

    Phone Manager Login Problems

    Yes I have! :)
  2. ChrisHerrington

    Phone Manager Login Problems

    it is just a router not a pix not even that great of a router 1600
  3. ChrisHerrington

    Phone Manager Login Problems

    subnets are 255.255.255.0
  4. ChrisHerrington

    Phone Manager Login Problems

    The gateway has worked forever. We have this router for about 7 years and it works for everthing but the IP Office. It is a cisco router. The problem is that why would the Phone Manager software care about my gateway. When the Phone manager software makes a call to the IP 500 using the ip...
  5. ChrisHerrington

    Phone Manager Login Problems

    Ok thanks! Well when I set the TFTP server to the Office manager I get nothing but erros on the TFTP log on the manager pc. So I put it back and I am still in the same place. The phone manager software works great when I do not have a gateway on the pc. The minute I put a gateway on the pc the...
  6. ChrisHerrington

    Phone Manager Login Problems

    Well I installed teh tftp server and it is working I can see with the log what it is doing. But now it cannot find the who_is file and I do not see it on the manager pc. So should I go back to having the ip office do the tftp? If so I do not understand why it works without a gateway on the pc.
  7. ChrisHerrington

    Phone Manager Login Problems

    I plugged in both Lan1 and Lan2 and they have static ip's. It looks like this has fixed it. I will know when everyone gets to the office this morning. I have a stupid question? Do I need to have a tftp service running on the manager pc? I can use SolarWinds if I have to. I had the IP 500 set...
  8. ChrisHerrington

    Phone Manager Login Problems

    Ok I spoke too soon it only worked on a few pc they were all xp. Now I am out of options.
  9. ChrisHerrington

    Phone Manager Login Problems

    ok it is fixed for some reason the phone manager software uses the gateway to go look for the IP 500 to connect to tftp when it reached the router(Gateway) it did not know where to go from there. I put a static tcp route in the router to point the gateway for anything using port 69 back to the...
  10. ChrisHerrington

    Phone Manager Login Problems

    Why does it work without a gateway?
  11. ChrisHerrington

    Phone Manager Login Problems

    Yes they are the same.
  12. ChrisHerrington

    Phone Manager Login Problems

    well I did not want anyone thinking ai had two dhcp server going one on the IP500 and a windows server 2008
  13. ChrisHerrington

    Phone Manager Login Problems

    no the phones are setup static.
  14. ChrisHerrington

    Phone Manager Login Problems

    I guess I could always put a route in the router to rout port 69 always to my ip office. I am not sure why in the world I should ever have to do this but I will try it.
  15. ChrisHerrington

    Phone Manager Login Problems

    I did that already even had both ports plugged it with DHCP off on both of them it doesn't seem to matter. I am just curious what the gateway would have to do with being able to see the ip500 and it is intermittent. Sometimes I can get connected.

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