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Recent content by choby
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Change name on LDN?
How do I change the display name of an LDN?- choby
- Thread
- Replies: 3
- Forum: Nortel: CS1000 (Meridian) systems
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Priority for ACD agent
Thank you Perrypj, that worked. No need to go to the more expensive route of symposium. thanks!!- choby
- Post #4
- Forum: Nortel: CS1000 (Meridian) systems
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mssdmn.exe slows down exchange
I noticed now for some time a process starts and takes about an hour, while this happens it really slows down the exchange server. No Sql running on the server. The process that takes over is mssdmn.exe. The App log shows: Event ID: 3019 Category: Gatherer Source: Microsoft Search The...- choby
- Thread
- Replies: 1
- Forum: Microsoft: Exchange
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Priority for ACD agent
In a standard ACD Queue with 5 or so agents. Is there a way to give one of them a higher priority, in the sense that calls go to him first before they go to others in the group? All this assuming he is logged in and he is not busy. If he is not logged in or he is busy then it should do the...- choby
- Thread
- Replies: 3
- Forum: Nortel: CS1000 (Meridian) systems
