Recent content by ChickTek

WE are moving from a Call Pilot system to a DuVoice system. We are currently using a CDN in the Call Pilot, and will be using and ACD in the DuVoice. What is the best way to move/forward the CDN number to the ACD for the DuVoice system? We really don't want to delete the CDN, in case we have...

A few of our long distance numbers are ringing a fast busy before the number is completely dialled. Where should I begin looking? I want to make sure the problem isn't inhouse before I call the long distance vendor. Thanks!

We are seeing several error codes that deal with our phone switch and its network connections. We know from past experience that if left on the network, the switch will eventually crash. So we disconnected our switch from our network. But with no network connection, our OTM is useless and...

We are in the process of moving all clients system wide to a new network domain. OTM works in the old domain, but shows ODBC Microsoft Access Driver Login Failed in the new domain. All of the system drives are present in the new domain. I realize something is missing in the pathway , but I have...

We are in the process of moving all clients system wide to a new network domain. OTM works in the old domain, but shows ODBC Microsoft Access Driver Login Failed in the new domain. All of the system drives are present in the new domain. I realize something is missing in the pathway , but I...

Thanx!

A few of our phones are showing the wrong area code in the outgoing caller ID. Where do I fix this?

Our system appears to be grounded properly to the building ground. Our firmware is 8.0. I will investigate the T1 lines. - Thanks

PBX is grounded. The phones ring fast busy. Thanks for the move idea - much faster.

To clarify, some of the phones disable, some of them stop working and ring busy. In both cases, outing and rebuilding always solves the problem.

Also, about 2/3 of the cabling in the building that houses most of the patient phones is 40-50 years old. We have replaced 1/3 with new, within the past 5 years.

If we try to enable the TNs, they ring busy. We discovered that if we out and rebuild, they work.

Succession 3.0

Nothing in the HST - the 2500 sets are our patient room phones, and we see at least one disabled TN a week, usually more. We delete the TN, rebuild the same TN, and it works fine. Not a major problem, but a nuisance.

We have an Opt 81C and periodically have TNs disable for no known reason. Usually they are 2500 TNs, but once in a while some 3900's will also disable. They are not on the same card, shelf, etc. Any ideas? Thanx in advance.