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Recent content by cgunth03

  1. cgunth03

    Presenting the Number Called in Attendant Console

    Hello, I am trying to setup CCM in a call center setting. I need to have the "called number" (ie: the toll free number the customer is calling) be displayed on the Attendant Console for proper answering purposes. Can this be done? I see that we can set the name for it in IPCC; however, I'd...
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