Recent content by cfunk11

I understand now. So how can I implement a feature to have all callers when they stay on the line or press "0" to ring first at extension 11, then 12, 13, 14, then 10 to leave a voicemail message?

TTT, Thanks for the explanation of huntgroups. If I program extension 10,11,12,13 to huntgroup 1. The call will start with ext.10 then hunt until 13, then back to 10 to leave a voicemail? How do I implemented with Partner ACS R6.0? Few quicksteps to get me started will definately help...

Fellow professionals, With ACS R6.0, i have my VM PCCARD set to huntgroup 7. What I want to implement is when the caller stays on the line or press 0 for the receptionist to first ring extension 11 for 3 rings, then extension 12 for 3 rings, extension 13, 3 rings, then back to extension 10 to...

Since Partner Messaging R6 or R7 is what most of you recommend, can someone list the advantages of PMR6 or R7 relative to other partner VM alternatives as well as what one should look for in a VM system. Thanks a bunch, Rex

Am I pretty much stuck with extension 10 as default transfer extension when a caller presses "0"? Is there an upgrade to the VM pc card(large) where i can assign any extension as "receptionist or 0" or have much more feature including submenus, after hour anouncements, etc. thanks, REX

I'm using the Partner Voice Mail PC card (Large). I'm not sure if "0" time/out option is available. Please advise. REx

Hi all, Any method to forward after staying on the line or pressing '0' to an extension other than 10. In addition, any possible way to have 2 DXD ring on extension 15, but if no pickup to leave voice mail at the dialed extension. For example, if caller keyed in 10 as DXD, it will ring to...

Telephony Tech Gurus, I have the following system: Partner ACS Processor R6.0 (3x8) VM PC card(large) Voice Lines:2 Fax Lines:1 I want to implement a scenario where if all lines are busy, callers calling in will be put on hold indefinately until the person's call is picked up. While the...

The call waiting sounds interesting. Are there other purposes for the call waiting feature other than to keep the incoming calls ringing forever until a line is free? Are there features for a line from the phone company where if a caller is on the call waiting line then after a set amount of...

HI All, Currently our small office is utlizing 2 voice line and 1 dedicated fax line. Our call volume has increased the past few months and very often, both outside lines are tied up causing calls into our office to be busy. We would like to eliminate the possiblity of incoming callers hearing...

thanks guys. You have all given me valuable information. I do have to agree, the partner acs is very easy to setup and use, but the office setting is growing and will need 20+ extensions instead of the (3x8) from the acs r6.0 processor. Now, going to the partner voice messaging R3.0, the...

telprog, The only reason for 3 digit vs 2 digit is to group extensions into departments. i.e. 100s will be sales, 200s, engineering..300..etc... Any recommendation? I'm not planning to spend over $1000 on top of my existing ACS R6.0 + VM + Handsets. TIA

Telprog, What is your recommendation to get a 3 digit extension implementation? Even with the expansion modules for the partner ACS R6.0 system, the 3 digit is impossible? No way to map the 3 digit to 2 digit? I have a 2 port voice messaging pc card for the acs processor and it seems it is...

Are there work around to implement the 3 digit extension? If not, are the modules or VM cards that can work with my Partner ACS R6.0. Looks like this ACS processor is going into the trash can if it can't do 3 digit extension option. My current system: Partner ACS R6.0 Processor Partner VM PC...