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Recent content by CDBlue
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Routing calls
Thanks for the tips guys. I've tried using a call variable already and it didn't work, since the call variable goes back to the default (as specified in the call variable section in symposium) once a call is finished. A global variable would have worked fine, but unfortunately you cannot...- CDBlue
- Post #7
- Forum: Nortel: Symposium call center solutions
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Routing calls
Hi, I have a situation where I need to route calls coming into a CDN to another number. However, here's the twist, I only want to route every other call to this new number, and the other half I want to route as normal. Does anyone have any ideas that might help? Thanks in advance, CDB- CDBlue
- Thread
- Replies: 7
- Forum: Nortel: Symposium call center solutions
