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Recent content by cdaumann

  1. cdaumann

    Mobile Extension - Rls 5.5

    Can anyone tell me how to set up the new Mobile Extension feature in release 5.5 (Opt 11)? Nortel documentation isn't very clear and any help is appreciated!
  2. cdaumann

    NORSTAR LOCKING UP

    Thanks to everyone who responded - we're set up OK on the acending/decending sequence. I'm checking into the software release issue posted by SupportDude. Our system is release 7.1, issue C12 and I'm trying to find iss 2.12. Is this a newer issue?
  3. cdaumann

    NORSTAR LOCKING UP

    Thanks for responding Dewey...this is what I have on errors: both cards are error free 100%, alarm stats = no active alarms, LOS_CFA history = no LOS alarms, OOF_CFA history = no OOF alarms, card 2 has two RAI alarms on July 11th at 9:30 to 9:30 and July 10th at 10:04 to 10:04, card 1 has...
  4. cdaumann

    NORSTAR LOCKING UP

    I tried reversing clocking before - but I followed your suggestion and tried it again (and got the same errors back)...I've even tried running on one PRI. I've also done the following: 1. replaced cables from smart jack to DTI card 2. disabled SM's one at a time to try to rule out bad module or...
  5. cdaumann

    NORSTAR LOCKING UP

    I have a Norstar MCIS, 7.1xc with 2 PRI’s that is continuously generating the following event codes: EVT310-36000501 and EVT310-3A0005E3. I can clear the codes but they come right back - sometimes they’re generated 2 or 3 times per minute and other times it’s 2 or 3 times per hour...
  6. cdaumann

    Release 5.0 issue with CLID name enhancement

    Thanks y'all...that worked.
  7. cdaumann

    Release 5.0 issue with CLID name enhancement

    Thanks y'all - I got that, and the carrier is set up for us to send the name along with the digits, now I just need to know where to program the different group names in the PBX.
  8. cdaumann

    Release 5.0 issue with CLID name enhancement

    Thanks T-101. Have NI2. What I'm looking for is the new software field in release 5.0 that allows you to input a 'group name' for the new 5.0 feature called 'CLID Name Enhancement'.
  9. cdaumann

    Release 5.0 issue with CLID name enhancement

    Does anyone have experience with rls 5.0? We recently upgraded to 5.0 and are trying to set up the CLID Name Enhancement Feature which allows a name to be input and passed to the carrier for outbound CLID. Documentation says to input name in a new field in CDB called 'group name'but I'm not...
  10. cdaumann

    OTM ERROR when making changes to phones

    I'm getting an error in OTM when I try to make any changes to a phone. The error reads "ERROR: value to long for type character varing (16)." No matter what I attempt to change, I get the same error. Anyone have any insight on this? (I don't get any validation errors and I can make the...
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