Recent content by cb369

When other extensions dial another internal extension the call is ringing at the designated extension and also showing up on the phones that have PRIMCOV 5860 -I (the extension assigned the person that has the console).

The phone has a PRIMCOV for the extension of the attd. Of course when I started to work on this everyone else then tells me that they are having the same problem. So, is there another way for assistants to pickup and hear the main lines at their phones rather than using the PRIMCOV option?

Merlin Legend R7.0 I have a user with an MLX-28D. When other users make internal calls to other extensions my MLX-28D user sees the calls as an outside call and answers the phone, which is not intended for her. I've looked at her settings but do not see any reason why this is happening. Can...

G3siV11 I have 2 attd consoles. Each console is assigned an extension number on the attendant console screen. I have had a request from a manager for the 2 extension to roll to each other after 3 rings. I don't think this is possible - anyone able to verify for me?

My CEO's phone has bridged-appearances on his assistants' phones. His coverage path has the first point as a coverage answer group of both admins. Will calls skip the coverage answer group since his phone is bridged on both admin phones? Is there any setting I can change other than not using...

This time powered off system replaced 800 GS/LS with 800 GS/LS-ID. Powered on, performed board renumber, busy out card, ran internal loopback test, and test failed: 00 00 00 00 00 00 00 04 03 03 03 03 03 03 03 03 This time the 100D ports are still working, yeah!! The ports for the 800...

I busied out the card and then hot swapped it. The 100D showed an alarm and then the system performed a warm restart. We are short staffed today. Hopefully I will be able to go to site tomorrow or Wednesday.

Per document 555-661-140 pg 4-63: you can remove and insert line/trunk and extension modules with the system power on without affecting normal call processing. I am going to try it again, this time powering off the system and see if that makes a difference. When I removed the card as a hot...

The 100D is hardware vintage: 2B and firmware vintage: 90

By the way... nothing was/is connected to the 800 GS/LS.

My vendor sent an 800 GS/LS-ID. I tried to get this card to work - replaced card (slot 03), ran renumber, and tested card - failed. Swapped 100D to slot 03 and 800 GS/LS-ID to slot 04, ran renumber, tested both cards and they passed. Big problem, the T1 ports on the 100D showed maintn busy...

I have a warranty replacement program where I just call for a replacement card. I'll have the card tomorrow. I wish I could reproduce the problem so I could have an acurate test. I'll have to wait and see if the problem comes back.

The 800 GS/LS failed the internal loopback test: 00 00 00 00 00 00 00 04 03 03 03 03 03 03 03 03 I am having a replacement card sent to me. The 800 GS/LS is not connected to anything. How could this be the cause of the problem? I also found "All TTRs Unavailable" 0C03 errors that occur...

Thank you 1043 - #206 and #507 resolved the issue. Again thank you for your feedback!!

I have a Partner ACS R7 with Mail VS R5. I have 6 incoming lines that I would like the voicemail auto attd to pick up after 4 rings. I have a message recorded for day service and night service. The night service works fine but the day does not. Currently if calls are not answered by the...