Recent content by captrick

The machine name will stay the same, we'll just be upgrading the OS. So, it sounds like we'll be ok...thanks for the reply.

I am running GM 5.7, and we are planning to reload the server to upgrade the OS to Windows 2000 server. I've done a "practice" run, but I want to make sure I'm not missing something. I loaded the OS, then the SQL 2000, loaded GM, copied back all files to the same directory, and restored the...

The outside reps are given a transfer set based on a "rep code" field. Which, yes we used a filter to create the original transfer set. Problem we're having is when that user changes position or takes over another rep's rep code...we just want to be able to add those records to their existing...

What is the easiest way to add records to an existing contact set for a sync user?

This is what I'd do...Install the Outlook Link to GM on the PC's you need it on, then you can open the GM Email Center and just copy or move email in the GM folders to the Outlook Email Folder...you should be able to see it in the GM Email Center...

Sounds to me, like it could be network cable or port issue. Have you had the network guys check port configuration or the cable connectivity for the LAN connection? Also, have you checked the settings for the NIC to make sure you are running full duplex 100mb (if on a switch port)? Oh, and...

Thank you...greatly appreciated.

Has anyone had a problem upgrading to SP3 in SQL 2000 running GM 6.5??? Oh, and am I correct in the assumption that all desktops run the MSDE to access GM?

Thank, I figured as much...just like to "check" before I attempt...:0) On Svp Pack 3, we have issues when trying to restore to a point in time...gets hung...they've supposedly fixed that with Svc Pack 4.

Anyone run in to trouble doing the SVC Pack 4 upgrade?

I'm no expert, but I would think you could build your filter to merge by using a SQL Querey that has an Order By or Group By statement to put the records in a specific order..

Thanks. I found the developer's guide...it helped a GREAT DEAL!

I'm trying to create a report off the SQL "back-end" of GM. I thought the call logs were in the Calendar table. It's confusing me though. Is there somewhere I can get a "list" of where the info in GM is stored? I need the total number of calls "scheduled" by userid and the total number of...

Thanks, I kinda figured that; but wanted to make sure I wasn't "missing something"...

I'm trying to setup a call schedule for a group of contact records that is recurring. If I do it for one record, it sets the call up right...if I use a group, it only schedules one call for each record in the group on that day and nothing after that.....am I doing something wrong? I'm on GM 5.7