Recent content by canselmi

FlavioMiranda, It would be two seperate entries. E8>1250 (to see extension connection status) E8>D035 (to see trunk connection status) Example: Command:E8 [space] E8>1250 [space] E8>1250-error (shows 1250 be idle) [F3] E8>D035 [space] E8>D035-3301 (shows trunk D035 connected to ext 3301)

baddos, That IP and port are used for many different connections. ACD uses the OAI port 60030 whereas the IP MAT connection uses port 60000. It's possible you have an IPLA in your system and your ping it as it will have a different IP address assigned to it. If your using MatWorx, Just...

FlavioMiranda, Not sure what you mean then. Do you mean you want to see if an extension or trunk in in use or not? This can be done using MOC within MatWorx. Use Command E8. Ex: E8>1250-D35 (This shows ext. 1250 is connected to Trunk 35) Ex: E8>D100-3301 (This shows trunk 100 is connected...

Sounds like you have slips on the actual T-1. Have you tried another T-1/PRT card? I've included how to monitor the T-1/PRT Card through Hyperterminal. PRT Card Trace 1. Connect to PRT card using Hyperterminal at 115,200 (I think I used a VM cable) 2. Press M for Menu (or type Menu and press...

FlavioMiranda, You would first have to have SMDR enabled in the 2000IPS. If you aren't familiar with this, it's basically a text log that gets sent either through a serial connection or an IP connection when a phone user hangs up from making or taking a call. It's simply ascii text that...

FlavioMiranda, What are you trying to monitor? Are you trying to monitor an ongoing conversation or just want to monitor what phone calls are made and received from a given extension?

owlguy, So is the speaker button working? In other words, when you press the speaker button, do you hear sound coming out of the speaker? If so, then the MIC is probably disabled. Simply press [Feature]+1 to toggle the Microphone on while the phone is idle. If you do this while the phone is...

jpk0104, there are several ways to light someones corner lamp. Voicemail would be one of those. Leave the user a voicemail and have them check and clear the message and see if voicemail will turn the corner lamp off. The other way is if you have a 60 button DSS Console at the receptionist. It...