Recent content by caknfd

I believe the IP socket 1753 is for the 3300 but it looks like I can assign an IP socket in the data assignment and depending on the PLID it will assign a specific socket And then assign Hotel logs in Directed IO which I should be able to telnet to, to see hotel logs. Might not be like in the...

I have the PMS Emulator. But I am guessing like the 3300 only 1 connection at a time can work and my PMS Emulator wouldn't connect. (Was it because the Hotel PMS was already connected?) I am looking for something like on the 3300 (PMS State, PMS Trace on/Off, Logs read hotel newest X/All) how...

Is there a way to test check the status of PMS on a 200ICP. Any Logs TIA Craig

Looking for anyone that has got a 3300 to interface via SIP to a Raulands TCU school Intercom. There saying it SIP but there is really no SIP Configuration on their side. We put in a Patton box to do FXO to FXS integration, but it is a temporary workaround. Any info would be helpful Craig

Billz66 you are correct I went onto another AX and it had the same issue. Went into the online help and under what is backed up is states the different things it backs up but also includes the following. For the AX controller you cannot include voice mail messages in a system backup Note...

KwbMitel It is a 3300 AX and I did actually state the ports and all were idle I thought 1 4 27 and 1 4 28 to get all of the ports but I will check again. Billz66 Part of me was thinking storage but all of the hotel guest phone don't have any msgs and only about 6 of the admin phones had msgs...

Have an AX system version 8.0 SP3PR3 In the backup form the Voicemail Messages Check Box is greyed out (Never seen greyed out before) I can complete a backup without(voicemail Messages)fine If I try a scheduled backup I can select voicemail messages but the backup fails I have stopped and...

I have a customer that has had multiple 5320e the the PC port is stops working. I asked around here and no one can even remember one going bad. So just wanted ask the group if anyone has heard of this being an issue. Craig

Does the phone have any other line appearances on it that may have a voicemail box? I have run into a couple of times where a mailbox was trying to light the lamp on an extension that was only key on a phone or a to a hunt group that has keys on the phone(it will light the lamp of the firat...

Did you get this fixed? What console are you trying this from?. There is an option in the MiVBC that has to be enabled for the guest services function to work. If i recall it was a little hidden. Craig

Say I have 3 3300's connected via IP trunking. 1 phone controller and 2 trunking gateway controllers with one PRI each. In the ARS in the phone controller I send say 91+10 using a list (first choice TG#1 2nd TG#2) to TG#1 and its PRI is busy will the busy be past back to the phone controller so...

Connect to the RTC port either with direct serial or say Putty using RAW and port 2002 and type version. Look for U= and P= that is the FTP username and password, typically it is FTP and @ but maybe it was changed. Craig

3300 Rel 8.0 SP3 with SIP trunks to exchange 2016(actually 7 SIP Peers to 7 different servers that does some routing to the active Exchange server) when a call no answer forwards there is a 15 sec pause after Exchange answers before the greeting is played. If I reroute the same user always...

Could this be the issue? You are trying to forward back to the phone that transferred the call. From the online help under Features, Call Forward , Conditions and Feature interactions "Call Forward has no effect if the call forward destination calls the originating station" As a test try and...

Problem Solved!!! Ran the SIP TCPDMP on the SIP Trunk side and found the call same 488 message but saw different responses in wireshark then on the ATA trace and it pointed me to Packetization Rate. SIP trunks were set to 20ms found in the ATA they default to 30 or 0.030 so I changed the ATA to...