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Recent content by bwell3

  1. bwell3

    Call accounting

    Simplest is CommView Web hosted service www.atcomm.com
  2. bwell3

    Call Manager Approved Reporting software

    http://www.cisco.com/pcgi-bin/ecoa/displayProfile.pl?PARTNER_ID=9861
  3. bwell3

    Call Volume Reporting

    Try a low cost subscription call accounting service such as CommVIew Web from AtComm. www.atcomm.com
  4. bwell3

    CDR and CAR

    I made this post several months ago about CAR. They are still valid. This may be a bit long but bear with me. Cisco’s two Report Billing tools are referred to as ART and CAR. CAR is the successor to ART in CallManager version 3.3. You will have the same issues with ART as described for CAR...
  5. bwell3

    Avotus Support Agreements

    You might also look at AtComm. www.atcomm.com. They offer both CPE (you host) and a web service (they host). Very economical
  6. bwell3

    Dual CDR Buffers:

    Talk to AtComm www.atcomm.com about their soft buffer.
  7. bwell3

    CDR stopping unexpectedly

    This may be a bit long but bear with me. Cisco’s two Report Billing tools are referred to as ART and CAR. CAR is the successor to ART in CallManager version 3.3. You will have the same issues with ART as described for CAR below. CAR reads data directly from the CallManager database for billing...
  8. bwell3

    OTM

    I think you should look at a breed of call accounting that is hosted by the supplier. You do not have to deal with all of that. Look at www.atcomm.com CommView ASP. Do a trail. It will not interfere with your existing OTM and see the simplicity of it all. You get the resports w/o the trouble.
  9. bwell3

    OTM 1.2 to 2.2 need help convincing

    You should look at other applications other than OTM. www.atcomm.com can handle both the legacy switches and new VoIP seemlessly. Go for a free ASP trial. Won't interfere with OTM 1.2. If you are satisfied you can either buy as CPE or let them host it.
  10. bwell3

    Call Accounting

    I do not know whay call accounting package you have. Look at www.atcomm.com. They have both a CPE product or an outsourced version both of which you can access reports via a browser. The outsourced product is nice in that you need not maintain servers or software. You can trial it without...
  11. bwell3

    Call Accounting that Controls F9600?

    Their are software call accounting packages such as AtComm's popular CommView H software, http://www.atcomm.com/products/commview_h/commview_h.htm, that has a credit limit feature. It will send an alert via a printer, e-mail or pager but does not communicate directly witht the PBX to change the...
  12. bwell3

    Call Accounting (recommend)

    Try AtComm. www.atcomm.com They sell the same product CPE or as a hosted service. Neat thing about the hosted service is you can buy for a workgroup and only pay for that rather than the entire company if that is all you need. Been around a long time. The outsourced version is simple to set up...
  13. bwell3

    Call accounting pkg for F9600

    Try AtComm. www.atcomm.com They sell the same product CPE or as a hosted service. Neat thing about the hosted service is you can buy for a workgroup and only pay for that rather than the entire company if that is all you need. Been around a long time. The outsourced version is simple to set up...
  14. bwell3

    call accounting system

    Try AtComm. www.atcomm.com They sell the same product CPE or as a hosted service. Neat thing about the hosted service is you can buy for a workgroup and only pay for that rather than the entire company if that is all you need. Been around a long time. The outsourced version is simple to set up...
  15. bwell3

    Call Accounting Systems

    Try AtComm. www.atcomm.com They sell the same product CPE or as a hosted service. Neat thing about the hosted service is you can buy for a workgroup and only pay for that rather than the entire company if that is all you need. Been around a long time. The outsourced version is simple to set up...

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