Recent content by btegirl

Hawks, Thank you for your response, but no PRI at this location. When you dial the Feat 4 and attempt to input the phone number as soon as you dial 9 for the Outside line, it won't give it to you. You get teh Nortel error beep. It will take a 2 or 3 as if you were giong to enter an Extension...

Phoneguy610, Yes, Allow redirect is set for yes.

Good afternoon, I'd like to reference this thread http://tek-tips.com/viewthread.cfm?qid=1617631 We've got a customer with 0x32 6.1 Software and after a Dial tone cut of a few months ago, customer is now calling saying they cannot use Feature 4 for external offsite calls. I've had a Technician...

I have a customer with a Nortel 0x32 with Mics 4.1 SW and in the last couple of months when the Receptionist at Ext 100 voice calls another extension, that extension is unable to answer the voice call but the intercom channel on that phone flashes like there is a call on hold and the only way to...

Thank you very much for your reply. I appreciate it. bj

I apologize if this has already been addressed, but my Search came up with no results. Would anyone have a recommendation on how to access programming for PRI interdigit timer on the BCM 50? I have a customer that is having issues dialing out and we need to look at extending the time on...