After removing SP2 it worked well. I re-installed SP2 from the MSDN-provided CD and the problem is back. That kb article only addresses the issue if you've got that specific reg key in there, so I'm not sure what to do. I'll have to leave it with SP2 not on there so that at least it's functional.
Ok, thanks for your help. I removed SP2 and the problem went away. I'm going to try installing off of the CD and see how it goes. That's interesting to know that SP2 caused this issue and there was no other indication that it was the culprit. The user made it sound like the upgrade to SP2 was...
Ok, I checked and it shows that SP2 is installed so I'll remove it. Unfortunately, this is on a Navy site and will need to have SP2 on it eventually. Do you recommend that I simply re-install SP2? I have it on CD from MSDN so I can try using that method.
The specific error message I'm getting is:
-----------------------------------------------------
Explorer.EXE - Application Error
The instruction at "0x024a0065" referenced memory at "0x00000000". The memory could not be "written".
Click OK to terminate the program
Click on CANCEL to debug the...
That kb article says to start here but I don't even have the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
There's no Explorer key under Policies.
I too am having the same problem. I'm working on a Dell D600 laptop with XP Pro on it. I've run Microsoft's Antispyware, Spybot S&D, Hijack This, and the SAV definitions are up-to-date. I'm still getting the explorer.exe The memory couldn't be "written" error message. The Hijack This log looks...
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