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Recent content by Boris72

  1. Boris72

    Monitoring tools

    PhoneTSAR I had a look at alarmtraq - the option I've gone for includes (Virsae) provides a similar functionality, but has much more comprehensive reporting, I get capacity management (detailed usage reports on my announcements), configuration management, release manager etc. We are very much...
  2. Boris72

    Monitoring tools

    Just an update for you all. had a look at Virsae this week, to be honest blown away with what it can do, not just a monitoring tool but build round the ITIL framework, a very nice fit at a damn reasonable price. Don't want to say too much on here in case I get kicked off (No I don#t work for...
  3. Boris72

    Monitoring tools

    Thanks for taking the time to reply - I'm going to have a demo of Virsae next week - let me know if anyone is interested in my findings
  4. Boris72

    Monitoring tools

    Wpetilli, Thanks for your prompt response. Does Nectar do any automated fault resolution? I have a twitchy Call Centre Manager (for good reason after a bad experience with another technology) demanding that someone is in to check the system is fit for purpose in the morning, if we can ge...
  5. Boris72

    Monitoring tools

    Hi Hope someone out here can help, I've been looking for a monitoring tool for my avaya environemnt, have been looking at nectar and prognosis, but just stumbled accross something called virsae (www.virsae.com) Seems to do a lot more with the expert system testing rolled in - does anyone have...
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