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Recent content by bobsou

  1. bobsou

    Changing Night "button" remotely

    use your start time for your closing time,your start is your opening, for closure for the weekend Example fri start 530 night comes on close for sat & SUN no imput, open on Monday,Stop 0800
  2. bobsou

    016 compatiblity w/Legend

    release 5.0 is the earliest proccessor cke-4,but you should upgrade to aleast a 7.0 to work properly
  3. bobsou

    Card Re-Number

    learn to check if you do not know the system first if you have phantom boards progrmed in the system,because you will wipe out whatever is programmed on them when you do a board renumber
  4. bobsou

    Line pool 70

    you need to put the lines back into the t-1 , then take then out of the pool first, before you can unassign them
  5. bobsou

    Red light "on", then "off"...Merlin II Processor

    yes merlin 11 had a board renumber , but you need to have the boards in the right order after the move to reboot ,that why it is always a good idea to number all boards to the slots
  6. bobsou

    Auto Redial

    it would call the party , when they picked up the call ,it would ring you back , most of the times the reaction was to long , you would pick up and no was their, because the calling party would hang up as no one was their on their end, most of the times that would happen alot of compaints
  7. bobsou

    Partner expansion processor not working

    are you turning them on ,the expansion first, wait 2 sec then turn on the main cabinet
  8. bobsou

    Mute Handset to Monitor Call

    order a noisey enviroment handset w/ a push to talk button
  9. bobsou

    Magix/Voicemail Question

    you need to change your 0 & time out option in the attendant , you have 3 choices , 0 , disconnect or extension choose extension change to 33, listen to it all after selector codes
  10. bobsou

    Off premise extension

    partner off premise range extender will do the trick, but are hard to find, just saw 2 on ebay a while back, don't know if avaya still makes them
  11. bobsou

    DLC forwarded does not ring at stations.

    When they zero out , the calls are going to the call ans. operator ( 768 ), change your voice mail for timeout or 0 ,to the third option to an extension , make that station 700
  12. bobsou

    DLC forwarded does not ring at stations.

    are the calls being answer by a attendant first
  13. bobsou

    Voice Mail setup

    are you sure the button labeled Night is infact Night Service
  14. bobsou

    How to setup a PagePac 20 to Page from a CO line

    before you change out the system ,try replacing the station card, are you using 10 (1 station module ) or 20 stations (2 Station module ) its cheaper than replacing system , those problems can show up on a station card
  15. bobsou

    2 Attendants & Night Service

    use time control in night service to work better, than nobody needs to worry about a button
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