Recent content by bobcat7978

Frootbat is right, here is what I see when I run the backup process. There has to be a way to let this happen overnight un-manned. root 27650 27649 0 08:50:53 pts/14 0:01 sh -c backup root 27721 27655 0 08:52:11 pts/14 0:00 /bin/ksh /cms/install/bin/backup root 27655 27650 0...

I fully understand how to use cron. For cms, the backup is only done through the cmsadm menus, it's not an actual command I'm executing. If I knew the command, I'd have simply thrown together a shell script and added it to the cron. What I'm asking for is does anyone know the actual commands...

Hi, I have an Avaya CMS and currently have to manually backup the system through cmsadm backup every month. I know there's a way to do it with a shell script, but I can't seem to find anything anywhere. Can anyone put me in the right direction?

I ran traces, and the call never gets sent to the IVR the second time. There is a "router" application on the IVR that sees the incoming DNIS and launches the wait time application. I have 48 ports on the IVR, so there are enough open channels, and all the channel's agents are logged into...

Well, I want to let them know how long they can expect to wait every 3 minutes, I'll tell them their expected wait time, so they know their progress in queue. The IVR simply has to hang up the call, I do a disconnect and then quit in scriptbuilder (conversant) and the call goes back to music...

Come on, no takers?! I'm dying here!

I should probably provide more info: VECTOR DIRECTORY NUMBER Extension: 6083 Name: Test VDN-ROB Vector Number: 153 Attendant Vectoring? n...

Hey Folks, I have a vector that's behaving oddly, I'm hoping you can shed some light on what I'm doing wrong. Basically, I wrote a little IVR app to announce the expected wait time to a customer. It works fine, the call is queued, hears music for 3 mins, connects to the IVR and is told the...