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Recent content by Billy

  1. Billy

    Ansering service software Alternate?

    Hi, Currently we use a software by Amcom for our Doc's answering service. We are getting rid of the service and are looking for a low cost alternative to amcom. something that will keep a data base of Doc's or other numbers and info that an operator can retrieve from a PC to know how to take...
  2. Billy

    How to keep voicemail number active with no physical phone

    why not just use a phantom TN? Build a 500 set and then setup VM on it.
  3. Billy

    Extension dialing between sites

    Use a Tie line and then setup steering codes jut like MG2005 is saying...
  4. Billy

    Outbound Transfer and CICS

    I am a Opt. 81 guy and recently inherited a CICS with a call pilot 100. I have a user that wants to give callers to his VM the option to hit a number and transfer to his cell. The only thing I have found is to forward to an ext. not a number. When I try to enter more that 4 numbers, It tells me...
  5. Billy

    Advice on GlobalKnowledge Classes please?

    Thanks PBX geek but I have already taken the 200c and the 300c. I am now looking to build on this foundation. OTM is not used at our hospital yet. I have it budgeted for next year, January to be exact. part of the purchase is training on it so OTM is done also.I 'm jsut looking for the most...
  6. Billy

    Advice on GlobalKnowledge Classes please?

    Hi, Great Forum here I have certainly learned alot. My question if I may ask is: I have inherited the PBX room here at the hospital and My back ground in in Network infrastructure and PC hardware. I have been to Dalllas for the Merdian 1 fam class and the basic admin class. The moeny is ther for...
  7. Billy

    Need to add a VoiceMail light to phones on a spare key

    find a key on the set with nothing on it.do an easy change and add a key with a MWK.
  8. Billy

    MAT Configuration

    default is id: admin pw: admin
  9. Billy

    2250 console always in Busy?

    Thanks for all the help on this one! It is working for now. they are using plantroics boom sets with these units.the setup is a small box that plugs in to the console then a earpiece with a boom mic is attached to the box. no other handset it used.
  10. Billy

    2250 console always in Busy?

    Thanks , checked again this morning ..system is fine! I believe it was told to me if you have more than 1 console they really dont go to nite they busy themselves? is this the case?
  11. Billy

    2250 console always in Busy?

    Tn was in MBSY.
  12. Billy

    2250 console always in Busy?

    hi all, I have a 2250 here that will not come out of busy. checked everything, replaced the console, the DB25-anphenol connector,nothing has help thus far. I checked the TN's both of them they are both showing Idle. any ideas? when trying a different console I sitll could not get out of busy.
  13. Billy

    Hunting to Voicemail

    Ahh good one PerryPJ, I completely overlooked that one! I am learning alot here. This is almost better than the admin classes at global in texas!
  14. Billy

    Hunting to Voicemail

    Yes Nortellian but, He stated in his first post what his FDN and Hunt is (1848) but his print of the TN shows the hunt going somewhere else! We were only saying that if he wants hunt to go ot 1848 he needs to change it because his TN shows hunt going 4072 not 1848! Sorry thats all I was trying...
  15. Billy

    Hunting to Voicemail

    Sorry, A bit of a newbie here but you appear to be hunting to 4072 not 1848. Will this make a difference?

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