Recent content by bigheas537

Gents, Just back from vacation. Finally -- success. I did what I should have done in the 1st place. I went back to basics. When I migrated from R2.5 to R3.0 I restored the backup and fired up the switch. All was well except for outcalling. Friday August 17, I stayed late and collected my...

Tom, Apparently I've been troubleshooting an intermittant problem that finally failed. I restarted the system last night and no outcalling worked. Port 5 finally let go. I am getting a replacement tomorrow. I'll post the results and offer my appreciation now. Thank You

I found what I think is another odd behavior. I programmed outcalling on my extension to call a pager programmed with my cell phone number and a numeric message. Now I'm sure that the phone won't respond properly to a call as a pager, but I at least thought it would ring my phone which it...

Tom, I did the renumber and still have had no luck. Is it possible to monitor the call when the voice mail makes the call to the paging service? I tried #9<ext#> and get a busy. Actually, I've tried to do a pickup on all the voice mail ports and all attempts ring busy. None of the ports...

I have been out of the office for the past week. I'll try your tip to renumber the system this weekend. I'll return with the results the beginning of next week. Thanks for your help.

I will try altering the sequence again and I will do a renumber. Btw, the ports are numbered correctly right now. I haven't done a renumber in quite some time. I am thinking that I would renumber to dummies, applying, renumber back, applying and restarting the slot. If the board renumber...

I tried the # after the sequence and still no joy. Originally, I tired *# but not just the #. I've also tried shortening the string and changing pauses. If you look at my original post, you'll see that I listed the settings I found on the VM ports that I've not changed other than what was...

9*1724333xxxx*******724730xxxx#****1***1**26#**1**1 9 to get out, 1's are stripped for local, local number, 10 second pause for service to pickup, my cell followed by pound, 1 if correct, 1 for numeric message, message followed by pound, 1 to send now, 1 for normal priority. I thought that...

Greetings, I'm having a problem with my Merlin Messaging calling the paging service for Nextel. Perhaps someone here has experience with them and this setup. I have a Merlin Legend V7 R9 with Merlin Messaging R3 setup for outcalling. It will call either a phone or a pager. The voice mail...

Greetings all, I have successfully captured the output from the SMDR port on my V7.0 R9 Merlin Legend system. The files are well formatted and I can succesfully import the files into either Excel or Access, although some data massaging is required. I wonder if any of you have developed a...

Try #9<trunk>. I programmed a speed dial for phones without room for any pre-programmed buttons.

Forgot my contact info. bigheas537@comcast.net or scotth@reedoil.com

I'll trade you a copy of 2.5 for 2.0 Last week I had Messaging 2.0 installed and the tech gave me the cd for 2.5. I need 2.0. Much outcalling and multiple AA's to program.

I did that and every time I run the admin software, I get nothing. I know it is trying to connect, because when I leave out the password, I get an immediate response from the app about missing the password. I think that it is also possible, that I have the wrong parameters in the tcp/ip setup...

I have a paging system hooked up to a trunk port in our system. We use a pre-programmed pickup button programmed on our phones. So we hit pickup <trunk number> or in our case, pickup 831. Haven't tried it using a regular line, but it might work.